Ryanair passenger experiences

203 posts in this topic

Not really interested in Sleazy Jet and the like as I prefer to fly with someone like Lufthansa but here's one service I definitely would pay for :

 

A checkin counter and security check line for business / frequent flyers.

 

I bloody hate it in the summer particularly having to stand behind dozens of people who don't know where their passport is or paperwork for the check in line and want to discuss where they should go once they land etc etc

 

The security check is even worse, ( " I have to take my coat and my jacket off? " ) and other dumb fucking questions after they have managed to dig out their boarding pass from the specialised imitation leather travel document wallet that is buried somewhere within their bloody hand luggage.

 

The quick check in Lufthansa machines alleviate some of the misery as do frequent flyer lounges but arrrrggghhhhhh, I bloody hate tourists in summerrrrrrr. <_<

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Don't they have the retinal scanners in Munich? my friend signed up & said last time it saved him quite a bit of time as the EU queues were really long.

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If I am going point to point and my journey isn't important (for example, getting home for Christmas, booking flights for the truly vulnerable (have no idea about traveling etc), ie. my parents) I am happy to go budget.

 

I do however draw the line at Ryanair.

 

Any company that will make me pay to go to the loo (even though I have only ever used the loo on trans-Atlantic flights) just says to me 'cheap money scamming bastards'.

 

If I have to take a connecting flight, I go with the expensive companies that have made enough cash to give a shit where I am (and my luggage) in the world.

 

@BD - there is, it's business class. Very expensive and if they started offering this as a extra service they would also have to have double priority boarding for business class. Which I could imagine Ryanair doing! Security for frequent fliers would be great.

 

You have to put up with people like myself saving up gas to leave you that little bit extra for the flight :huh:

 

Have to agree on the annoying cunts who slow the whole process down, 'what, you need to see my passport and boarding pass, why?'.

 

'What, you mean water is a liquid, well I never' - $§%$§%$%&%$&/%§

 

I cannot wait until Ryanair start to charge bus fare when the plane is far out or even when they install a turn style at the door...

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Booked a cheap holiday today. To cut a long story short, the tour operator was having problems booking my flight with my card and I volunteered to book it myself. She informed me that the operator was Ryanir-bloody-Air. I'd previously vowed never to use the fuckers again but was in a bit of a bind and booked it.

 

You have to pay 10 pounds per person for the priviledge of checking in and 20 quid per bag.

 

In addition, I had to pay around 9 Euro per person for the priviledge of using a credit card.

 

I was really sick to my stomach.

 

I hate them so bloody much.

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Yes, the credit card charge is outrageous and should be illegal, if it isn't already. It is completely disproportionate to the cost of the service they claim you are paying for. It is a per person – not per transaction – charge and applies to debit cards as well. I was amazed to read today that people apply for Electron cards purely to avoid this charge. When you feel forced to do something like that, the little voice inside your head really should be saying "choose a different airline".

 

 

Ive never had any complaints yet.

It's only a matter of time. Budget airlines are fine when everything runs smoothly, but when something goes wrong (bad weather, technical problem, etc.) you'll quickly realise where they're saving their money.

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Did no-one back at Stansted wonder why there was a truckload of baggage sitting by the apron after the plane had departed. Did nobody think to pass a message to the captain while he was still in radio contact with Stansted? Could he not have turned back? (After all, it was not our fault they didn't load the baggage)

Maybe some of you have had uneventful flights with Roianair, but if there's any doubt in your mind, use EasyJet to the UK, or Air Berlin within Europe

To be fair baggage handling has feck all to do with Ryanair

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It's only a matter of time. Budget airlines are fine when everything runs smoothly, but when something goes wrong (bad weather, technical problem, etc.) you'll quickly realise where they're saving their money.

I hate using them but normally I do. The last time I checked on comparitive flights to Scotland, with KLM, BA and FR, the respective costs for 3 of us were 1200, 700 and 300 euros. The Ryanair flight was direct too, unlike the other 2.

However, a couple of years ago, BA were only slightly more expensive (although with a connection inn LGW that FR didn't have), so I booked with them. On the way back, we got caught up in the liquid explosives chaos. Our flights via Gatwick were cancelled. No problem to BA- they rerouted us via Dublin and London City, all with 3 different carriers, and we got back at our originally scheduled time.

Just ask yourself what Ryanair's response would have been!

I haven't had a problem flying with Ryanair and to be honest, most of my gripes with them would be gone if they just were honest and upfront about their real prices. They manage the remarkable feat of usually being cheaper than anyone else, but still leaving you resentful of them for ripping you off.

It's correct that most of the time, the check in staff aren't Ryanair, and that Ryanair don't handle the baggage, but I was told that the reason the baggage limits are so strictly enforced is that O'Leary threatened to take the handling agents to court to recover the "lost" income that they should have been getting from excess baggage charges. Bottom line is, their business model relies on making their money from other charges than just the flight ticket.

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They manage the remarkable feat of usually being cheaper than anyone else, but still leaving you resentful of them for ripping you off.

Absolutely. Rather than quoting you €10 and then getting €40 of extra charges out of you, why don't they just say "€50, no hidden extras"? A quick comparison will show that they are usually still the cheapest. I find their pricing structure to be utterly dishonest. The EU only recently forced airlines to show applicable fees and taxes on the first page, but Ryanair are still adding on several afterwards, not all of which can be avoided and none of which represent the actual cost to the airline of providing that service (the €9 per person payment fee being the best example).

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The EU only recently forced airlines to show applicable fees and taxes on the first page, but Ryanair are still adding on several afterwards, not all of which can be avoided and none of which represent the actual cost to the airline of providing that service (the €9 per person payment fee being the best example).

They get away with it because Visa Eltron cards don't get charged - this allows them to claim that you've choosen to pay with another card so the fee is discretionary and therefore doesn't have to be included up front. It's exactly the kind of rule-bending gouging that turns people off them.

And you can bet that if enough people get a Visa Eltron to book with them, the "free" card will change to something more obscure.

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To be fair baggage handling has feck all to do with Ryanair

That doesn't alter the fact that the plane took off without it. Does no-one on the plane check that baggage is loaded?- there's a passenger manifest, so why not simple confirmation that the baggage is on board- on the basis that all passengers must travel if all baggage is loaded, there must be a point at which the loaders confirm that it is actually on the aircraft. Whoever's fault it is, I still find it difficult to believe that among the dozens of people involved in the departure of the flight, no-one noticed the slight absence of baggage until the hold was opened in Germany.

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They get you from A to B and are cheap.Similar to a discount store you get what you pay for.Ive never had any complaints yet.

My first complaint is always my last, if you catch my drift. Doesn't matter what item or service I buy- I want honesty, I want to know the full price up front, and if I'm travelling I want to get there on time with all my possessions. The guy who runs EasyJet must have a good laugh every time he sees another Ryanscare headline. At least he's not greedy- he charges a reasonable price, and you know what you're getting for it.

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I still find it difficult to believe that among the dozens of people involved in the departure of the flight, no-one noticed the slight absence of baggage until the hold was opened in Germany.

Me too.

I'd say it far more likely they were going to miss their slot, or go out of hours or something and decided to go without it.

Luggage won't go if the passenger isn't on board, but the flight can go without the bags.

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Ryanair don't pay VAT - the customer pays VAT. But if they have to add it they become less competitive, so the more VAT-free items the better. Having said that they don't have to levy VAT on international flight services in any case.

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They actually missed out the most important reason aside from the outrageous charges: if your flight is cancelled for whatever reason, chances are they'll just give you your £50 back and let you make your own way home. Which is a problem if you're in Memmingen and live in Oxfordshire.

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credit card charges - you can pay with an EC card and save them

Has anyone done this? I checked and didn't find an option to pay with EC.

 

Now I have another question that maybe some Toytowners might be able to answer. I want to go to the UK in June fly in to Stansted but fly back to Hahn from Birmingham. I have found some terribly cheap deals on tickets (2.50€ and £2.50 respectively including the taxes) but of course would need to book 2 one way tickets. Even if I have to pay the credit card fee twice it is still cheaper than returning from Stansted as we'll have to get from Birmingham (or Rugby to be exact) to Stansted if we did a return.

 

So my question is can I book a single from UK to Germany using my German address and credit card? I'd like to know for sure before booking the singles to Stansted. Does anyone have any idea if it is possible or is there going to be some other 'charge' which of course wouldn't surprise me in the slightest.

 

I know I would normally avoid Ryanair like the plague but I could get return flights for 2 people for 30€ including the credit card fee and well I don't think you can get cheaper than that.

 

I'd appreciate it if anyone else has done this and can let me know.

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Purps, don't forget the check-in fee and baggage fee (if you want to take any bags), so it will work out a little more than the €30. But definitely still sounds like a great deal

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Aye thought of that and will go for online check in and no bags (well all I'll need is a handbag can shove the rest in Prob+1's bag)

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