All things Tesla

[Krieg 15,038]

 

https://twitter.com/williamlegate/status/1634958526924849154?s=20

 

 

 

On top of that, it seems like there is too much plastic inside the steering column.  Scary.

 

Edit:

 

https://eu.usatoday.com/story/money/cars/2023/03/08/tesla-steering-wheel-falls-off-model-y-investigation/11428900002/

 

It seems a bolt was missing. 

[MikeMelga 7,312]

5 hours ago, MikeMelga said:

Having my first issue-driven service with Tesla tomorrow.

Tesla just postponed for a few days. Seems they are remotely collecting data to troubleshoot the problem and not all required data was uploaded on time.

Perhaps it's bullshit or I just need to get my WIFI repeater closer to the garage.

[CincyInDE 3,293]

I recently had to have suspension work done on my Model 3.  It took two visits for them to get it right, and neither time did anyone go over with me what was actually done.  I can read English quite well, but the service invoice was mostly part numbers and prices that don't make sense.  Fun. 

[Krieg 15,038]

6 minutes ago, CincyInDE said:

I recently had to have suspension work done on my Model 3.  It took two visits for them to get it right, and neither time did anyone go over with me what was actually done.  I can read English quite well, but the service invoice was mostly part numbers and prices that don't make sense.  Fun. 

 

That's strange.  In Germany garages have rules, when you bring the car you sign to accept up to a certain amount for the job that is described in the paperwork, if the costs go over that they are required to contact you, explain you what has to be done and the new costs and you either accept it or not, all this before starting the work itself.

 

 

Edit: Or was it work covered by guarantee? 

[yesterday 2,022]

With my ICE car, when ever I had a recall action on my car I got and had to sign an invoice.

[CincyInDE 3,293]

27 minutes ago, Krieg said:

 

That's strange.  In Germany garages have rules, when you bring the car you sign to accept up to a certain amount for the job that is described in the paperwork, if the costs go over that they are required to contact you, explain you what has to be done and the new costs and you either accept it or not, all this before starting the work itself.

 

 

Edit: Or was it work covered by guarantee? 

 

The car is out of warranty except for the battery and powertrain.  I had to approve the work to be done in the app.

 

[MikeMelga 7,312]

3 hours ago, yesterday said:

With my ICE car, when ever I had a recall action on my car I got and had to sign an invoice.

With Tesla you accept the work by the app.

[MikeMelga 7,312]

3 hours ago, CincyInDE said:

 

The car is out of warranty except for the battery and powertrain. 

 

Early 2019? That's bad luck.

[MikeMelga 7,312]

3 hours ago, CincyInDE said:

I recently had to have suspension work done on my Model 3.  It took two visits for them to get it right, and neither time did anyone go over with me what was actually done.  I can read English quite well, but the service invoice was mostly part numbers and prices that don't make sense.  Fun. 

Did you approach them? I usually have a nice chat with them in Kirchheim service center.

[yesterday 2,022]

14 minutes ago, MikeMelga said:

Did you approach them? I usually have a nice chat with them in Kirchheim service center.

MM is right here

 

I once had a problem with a Toyota, the ABS stopped working and it was just outside  warranty, the garage said I would have to pay 2000 Euro for it to be repaired. I said to them maybe Totota would pay it, because it was not so long out of  warranty, the garage said they would ask Toyota. Toyota agreed to pay it

 

I was happy., but disapointed that I had to ask them to do it, rather than the garage sugguesting that they would ask Toyota

[keith2011 2,648]

11 hours ago, yesterday said:

I was happy., but disapointed that I had to ask them to do it, rather than the garage sugguesting that they would ask Toyota

Many years ago I had a new Opel with a starter motor that failed shortly after it was out of warranty, the garage where I bought it and had it towed in for repair said it should not have died so soon and would ask Opel to pay for it. Sadly Opel didn't pay for it and the entire cost fell on me. In fact that car was a real lemon, lots of problems with it and it rusted through and  failed the TUF in under 10 years!

[MikeMelga 7,312]

On 3/14/2023, 11:43:49, MikeMelga said:

Having my first issue-driven service with Tesla tomorrow.

Autopilot not working since a few days. Cameras seem to be working, but autopilot won't engage. Typical solutions like reset aren't working. I suspect a faulty cable or AP computer. Or simply a SW re-installation.

Let's see how it goes, I'm still under warranty. Will post outcome.

Update. They confirmed the AP computer needs replacement. Will go back next week when the part arrives. 

The mechanic also spotted that the parking brake was making a strange sound, so they will swap the parking brake motor under warranty.

 

I had a chat with the mechanic and he told me that the older models (e.g. mine) with non lithium 12V battery are in fact AGM! This is good, as AGM lasts more than typical 12V batteries, and you can accurately measure if it is about to fail. He mentioned that he cant recall a car getting stranded because of 12V AGM, as the main battery will keep pumping it , while waiting for service.

[mtbiking 1,894]

Very good news that they’re replacing everything under warranty. What do you think about the recent TÜV reports about Teslas 3 (and Y I guess) having above average reliability issues? Will that make the car more expensive to own on the run than projected? Or is it being blown out of proportion?
 

One of the issues at  least (rusty brakes) is easily solved by a harder brake once in a while.

 

PS: I misread you post.. or are they also replacing the AP under warranty?

[Janx Spirit 11,165]

30 minutes ago, mtbiking said:

What do you think about the recent TÜV reports about Teslas

 

You have a link? I could only find an article from December that claims the opposite:

 

"Tesla and Nissan Make the Most Reliable Electric Vehicles"
 

Quote

CR's reliability data reveal proven EV standouts

 

The Tesla Model 3 is now the second most reliable new electric vehicle you can buy. Only the new-for-2022 Kia EV6 is more trouble-free, but we don’t know whether it will match the proven record of the Model 3 as it ages. Data from over a thousand Tesla Model 3 owners tell us that every model year going back to 2018 has either average or better reliability. Taking the third spot is the second-generation Nissan Leaf. Consumer Reports recommends all three models. 

 

Tesla and Nissan Make the Most Reliable EVs - Consumer Reports

[murphaph 9,814]

Here you go:

https://www.sueddeutsche.de/wirtschaft/tuev-auswertung-maengel-elektroautos-tesla-bmw-renault-nissan-1.5761979

 

8.9% of Tesla Model 3's fail the TÜV for "serious defects" (my translation, German term used is "erhebliche Mängel")

This figure compares poorly to other EVs and poorly to other cars generally it seems. The Leaf it seems fails for serious defects 4.3% of the time, the Zoe 5.3% and the BMW i3 5.9% of the time, so the Model 3 is more than twice as likely to fail the TÜV for a serious defect than a Nissan Leaf. I don't know how many of each car is being presented for the TÜV but there must surely be enough of them both at this stage to draw a statistically significant conclusion I would have thought. Both cars are pretty common now in Germany.

 

 

[Janx Spirit 11,165]

Thanks. I found the TÜV original too. Part of the problem seems to be driver related and not knowing that EVs have different requirements, especially regarding the brake pad problem:

 

Quote

. „E-Auto-Fahrende sollten regelmäßig kräftig bremsen, um die Bremsbeläge wieder zu regenerieren und damit die volle Bremsleistung zu erhalten“,

 

("EV drivers should regularly brake hard to regenerate the brake pads and thus maintain full braking power,")

 

 

https://www.tuev-verband.de/pressemitteilungen/e-autos-mit-durchwachsenen-ergebnissen-bei-der-hauptuntersuchung

 

 

[murphaph 9,814]

Yep, so it could be that the Tesla has particularly powerful regeneration and this leads to almost permanent one pedal driving. This is something that all EVs should consider in their software really. If no full braking application has been made in the last x days, the car should compel the driver to make such an application or only allow the vehicle to drive at 50km/h until such an application has been made. The brakes not working properly because of rust deposits and sticking brake pads are a real safety issue if they are showing up in TÜV failures with such regularity. Unfortunately it may be too late for some pedestrians if the defective car that hits them isn't due to go TÜV until next week.

[circuits 311]

33 minutes ago, murphaph said:

Yep, so it could be that the Tesla has particularly powerful regeneration and this leads to almost permanent one pedal driving. This is something that all EVs should consider in their software really. If no full braking application has been made in the last x days, the car should compel the driver to make such an application or only allow the vehicle to drive at 50km/h until such an application has been made. The brakes not working properly because of rust deposits and sticking brake pads are a real safety issue if they are showing up in TÜV failures with such regularity. Unfortunately it may be too late for some pedestrians if the defective car that hits them isn't due to go TÜV until next week.

 

The latest VW Group EV's automatically use the brakes from time to time instead of regenerating.

[murphaph 9,814]

Ah that's interesting. Good to know.

[Krieg 15,038]

Very interesting that report, something important is that the data is based on the first TÜV, I personally wouldn't expect a new car to fail the first HU, but color me surprised.  It says there only four cars worse than the Tesla 3 in the list and then proceed to name only three of them (Dacia Logan, Dacia Dokker and VW Sharan), a bit strange to name only three out of the four.

 

The main problem are issues with lights, brake pads and suspension (due to the heavier weight of the car).

 

The last part of the report was basically a complain about the way the EVs are tested for the HU, how things that should be tested can't because there is no way to do it or it is not safe or by design the car does not allow it (i.e. limited physical access) or they are blocked by the manufacturer (i.e. no access to battery management system).