Airport Chaos

31 posts in this topic

https://www.dw.com/en/summer-holiday-chaos-as-german-tourism-hospitality-sector-plagued-by-staff-shortages/a-62368973

 

Is it really so hard???

The issue is its cheaper to provide a poor service, so it's what the airports do.

More than n hours checkin, should be x hundred euro compensation.

Cancelled flight, x hundred compensation. 

Companies should pay a huge amount to run a poor service.

Go out of business because of this and people will welcome your departure from this business.

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" 7,200 vacant positions need to be filled "

 

The German government is thinking about bringing in scores of foreign workers to compensate for these protracted staff shortages. 

 

and then, you'll complain about the immigrant invasion.

 

You should step out of your house, walk into your town and ask shops if they need more help.  Offer your time and light a candle instead of cursing the darkness.

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5 hours ago, catjones said:

" 7,200 vacant positions need to be filled "

 

The German government is thinking about bringing in scores of foreign workers to compensate for these protracted staff shortages. 

 

and then, you'll complain about the immigrant invasion.

 

You should step out of your house, walk into your town and ask shops if they need more help.  Offer your time and light a candle instead of cursing the darkness.

 

This rather misses the point. Why are there 7200 vacant positions? It's not exactly as if summer was a one off occurrence that could not have been planned for. So holding your hands up and saying 'well we just couldn't find anyone' is a lame excuse. Start raising the salary/terms offered and they would have soon been in a position to have enough staff. Instead I would suggest the airport management/owners decided that they would not do this. Consequently we are in the mess we have today and the general public pay for this choice.

 

Hiring 'foreign workers' is another solution, and within the EU, trivially easy to hire from the poorer EU states, as compared with what a company has to do in the UK to now to hire those same staff. So again we come to the question, why did you not do this ahead of the chaos? Yes, it takes time and training of people, but it was blindingly obvious summer was around the corner and this would be needed. So the conclusion that must be drawn is that they chose not to act, neither filling the vacancies locally or from other EU states. Likely is was simply cheaper to keep the existing status quo and they decided on this route.

 

If I hire a company to perform a service, usually there is a service level agreement in the contract and penalties for non performance. My argument is this is missing from the consumer protection, and thus there is no stick by which the airport owners are required to provide good service. As there is only one local airport, it's a monopoly so any concept of competition goes out the window.

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And from that same article:

 

"No staff shortages at Deutsche Bahn. Fortunately for Deutsche Bahn, Germany's national railway company, staffing is not an issue. Last year, the company hired 22,000 new staff nationwide."

 

 

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2 hours ago, scook17 said:

And from that same article:

 

"No staff shortages at Deutsche Bahn. Fortunately for Deutsche Bahn, Germany's national railway company, staffing is not an issue. Last year, the company hired 22,000 new staff nationwide."

 

 

 

Sadly though at present travel to the UK by the DB is much more expensive than flying. I did a price check against British airways for late September and cost of a return was €255,- whereas by train it was 367,-, for the BA flight I chose the price that included a suitcase and for DB I took the cheapest (SuperSpar) offered, both departure times were similar and I choose the cheapest days offered in the window. BA flight was non-stop from Munich to Heathrow there and back  while the train was via Stuttgart and Paris Est (with a walk to Paris Nord) to St. Pancras outbound and the same except via Karlsruhe on the return.

Interesting to note BA appear to be offering far fewer flights in the week (mostly just 1 per day) than previously but still undercut DB considerably, this was not the case in the past. Not only that but BA do give out a packet of crisps for free and on Lufthansa you get a bottle of water but no glass, oh how standards have declined.:(

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3 hours ago, scook17 said:

 

This rather misses the point. Why are there 7200 vacant positions? It's not exactly as if summer was a one off occurrence that could not have been planned for. So holding your hands up and saying 'well we just couldn't find anyone' is a lame excuse. Start raising the salary/terms offered and they would have soon been in a position to have enough staff. Instead I would suggest the airport management/owners decided that they would not do this. Consequently we are in the mess we have today and the general public pay for this choice.

 

Hiring 'foreign workers' is another solution, and within the EU, trivially easy to hire from the poorer EU states, as compared with what a company has to do in the UK to now to hire those same staff. So again we come to the question, why did you not do this ahead of the chaos? Yes, it takes time and training of people, but it was blindingly obvious summer was around the corner and this would be needed. So the conclusion that must be drawn is that they chose not to act, neither filling the vacancies locally or from other EU states. Likely is was simply cheaper to keep the existing status quo and they decided on this route.

 

If I hire a company to perform a service, usually there is a service level agreement in the contract and penalties for non performance. My argument is this is missing from the consumer protection, and thus there is no stick by which the airport owners are required to provide good service. As there is only one local airport, it's a monopoly so any concept of competition goes out the window.

 

Germany's unemployment rate is 2.8%, I think it is the lowest ever.   It is getting very difficult to hire people because there is almost no one else to hire, the remaining ones are mostly the unhirable ones.

 

But at the same time, the hiring requirements are in some segments unrealistic.  They still want to hire people with at least C1 German, which make it complicated for bringing foreign workers.   They can relax the immigration requirements but if the mentality of the people in charge of hiring does not change it won't help.   And to make it worse, in plenty or segments the hiring process is extremely slow, from one to six months, that's not acceptable and totally not attractive to foreign workers.   

 

Germany offers a "Job Search Visa" and the list of countries that can apply for it is very large, however such Visa is mostly given for only six months, for plenty of people who try that way the time is not enough, specially if their German is not good.   I have now the feeling that the job search visa is just a business and a way to attract "tourism" to Germany, come here, live for six months, spend all your money and leave.  And help making the housing market worse.

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I work in 7 different companies, from banking, to engineering, production and logistics. every one of these companies is short staffed.  Not only at lower levels, but all the way up.  When they do take someone on, and train them, they very often leave for something better.  Most companies can't keep up with this. It's also not always about the pay, but about the benefits the company is willing to offer.  I have a number of younger people in my groups and, for office workers, being able to work from home is now a must.  

 

I don't know what the answer is, but I agree with Krieg, the job requirements need to be in line with the job, which at the moment, they often aren't.

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10 hours ago, scook17 said:

So holding your hands up and saying 'well we just couldn't find anyone' is a lame excuse. Start raising the salary/terms offered 

 

Forget about my suggestion to walk into the shops in your town and help them.  What was I thinking?  I underestimated you.

 

Instead, walk into the airline's offices and give them your solutions.  They probably haven't considered how easy it is to solve their problems. Don't they realize that cutting flights is the same as cutting profits?  Duh.  Enlighten them.

 

Next: into the airport's offices with the same positive solutions.  PROBLEM >>>>>>> @scook17  >>>>>>>>>SOLUTION

 

CLIMATE CHANGE >>>>>>>>> @scook17  >>>>>>>>>SOLUTION

BATTERY LIFE>>>>>>> @scook17  >>>>>>>>>SOLUTION

 

Your company should be kissing your feet each day and thanking you for making it #1 it their field.  On to the next one and then the next.  

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7 hours ago, Tap said:

I work in 7 different companies, from banking, to engineering, production and logistics. every one of these companies is short staffed.  Not only at lower levels, but all the way up.  When they do take someone on, and train them, they very often leave for something better.  Most companies can't keep up with this. It's also not always about the pay, but about the benefits the company is willing to offer.  I have a number of younger people in my groups and, for office workers, being able to work from home is now a must.  

 

I don't know what the answer is, but I agree with Krieg, the job requirements need to be in line with the job, which at the moment, they often aren't.

 

Krieg actually have a very good point, that the requirements are often too high, or the salaries/conditions offered poor, so people have other options.

 

To give one practical example. A friend of mine has a kid, native German speaker, who just dropped out of Gymnasium earlier in the year and will start a specialist college (languages) come the end of the summer. He could not find a summer job, because apparently he is no longer a student, and of course he will anyway leave in a few months. As a kid his age in the UK I picked up many summer jobs and learn lots of interesting life lessons because of it, as well as just earning a bit of money over the summer.

 

Statistically, 2.8% is too low a number for a 'good' level of unemployment from an employer/economics perspective. With the projected demographics, it's not likely to improve any time soon, but get worse.

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30 minutes ago, catjones said:

 

Forget about my suggestion to walk into the shops in your town and help them.  What was I thinking?  I underestimated you.

 

Instead, walk into the airline's offices and give them your solutions.  They probably haven't considered how easy it is to solve their problems. Don't they realize that cutting flights is the same as cutting profits?  Duh.  Enlighten them.

 

Next: into the airport's offices with the same positive solutions.  PROBLEM >>>>>>> @scook17  >>>>>>>>>SOLUTION

 

CLIMATE CHANGE >>>>>>>>> @scook17  >>>>>>>>>SOLUTION

BATTERY LIFE>>>>>>> @scook17  >>>>>>>>>SOLUTION

 

Your company should be kissing your feet each day and thanking you for making it #1 it their field.  On to the next one and then the next.  

 

Comes of being someone who's analyses and solves problems for clients for a living. B)

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With the Airports its simple

 

During the pandemic, Airports and flight firms, kicked a lot of people out to save money, because they could not use the people and they had know idea when they would be allowed to fly again.

 

The Governments did not really give a clear answer on to when flying would be possible again.

 

It takes quite a few months to train, flight staff in safety, it takes months to train Airport security.

 

So now the Government allows us to travel again, but the industry does not have enough people to run the Airports and flights, so you get chaos, Airlines are trying to make as much money as possible now, so are over optimistic about bookings - Normal service will return, but it will take months/years

 

Heathrow limits daily passenger count to 100,000 (airport-technology.com), in attempt to limit passenger numbers that can be handled with the remaining  staff, while new staff are trained

 

Other sectors of the economy will have some reasons as well

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6 hours ago, yesterday said:

With the Airports its simple

 

While your statements might be clear, they are only clear today and the solutions today may not be the solutions in the Fall or next year.  Like all industries, they are dynamic and it's that very nature that makes planning difficult.

When anyone brags about solving complex problems with simple solutions (even if they claim that's their job) I heavily discount whatever they say.  Experience tells me so.

 

There will always be a COVID (WWII anyone?) or a Ukraine (WWI) raging inflation (1970's) banking crisis and regular recessions.  Funny how major events are almost never predicted, yet they always attract a blame and easy solutions.

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6 hours ago, scook17 said:

Comes of being someone who's analyses and solves problems for clients for a living. B)

 

That's the beauty of an anonymous chat board...I'm the CEO of a Fortune 50 company and a Federal Reserve board member.

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Airlines prefer to cut flights than to set the dangerous precedent of raising salaries to entice more people. No way do they want to give people the taste for that, so even though they both lead to lower profits, they can always claim, while hiring, that they can't afford to pay workers very much because they had to make cuts. Win win for them.

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Maybe Emirates has got a good compensation plan ....

 

But if Heathrow says its not safe to land, you cannot call the bluff, you have to cancel the flights

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Thanks for the clarification.

I didn't know Telegram could call an MEP politician to do press conferences for us who don't watch TV.

Kudos to them, they're cool.

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