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Be careful buying/selling on Vinted

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I suppose the title says it all but up until two days ago I had never found myself in such a situation.

 

I am a big vintage clothing and handbag fan. I have been updating my wardrobe for the last month or so and I've been purchasing items from various sources including second-hand websites like Vinted.

 

I have also sold gently used items on Vinted for the last year. I have never had any issues as a buyer or occasional seller. 

Last week I bought a handbag on Vinted. I should have stopped and considered that the seller, being review-less, was selling something too good to be true.

 

Long story short: the seller supplied the Vinted system a DHL tracking number for a completely different product, completely different person and completely different part of Germany. ...and the best part: the number was for a product that had been delivered two days before I even made my purchase.

 

I called DHL to confirm this is what has happened. I made screenshots of the falsified tracking number, the seller’s profile and the email confirming my purchase on the date in question.

The reviews of their customer service are not good, and I doubt I will get any kind of result but I don’t want others to be scammed.

 

I read about Vinted on Trustpilot, and it seems this scam has really picked up within the last few weeks. The platform seems to have fallen prey to a lot of scammers and the company seems to have done little to nothing about it.

 

It’s a shame because Vinted has been decent up until this point and I think a vast majority of the people on site are honest people just looking to declutter/shop sustainably.

 

https://de.trustpilot.com/review/vinted.de

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Thanks for the warning. My daughter has used Vinted before though I’ll tell her to beware.  Can you get your money back from PayPal/credit card?

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Yes I am going to try and get my money back. Luckily I utilised Paypal but all the same Paypal insists that you contact Vinted first and asks for proof of that. Unfortunately, a quick read of the Vinted forums has indicated that this has happened/happening to many people. For the moment I would suggest being extremely careful on websites like Vinted, Ebay Kleineinzagen etc. 

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You also need to be careful using the secure payment method on these sites. I nearly got scammed, luckily my WiFi was slow and I was alerted in time. We contacted the police, banks etc. Apparently its a new scam where the scammers try to get your bank details.  Its used when trying to sell. They tell you that they have paid into the secure system  and it appears that you are talking to the sites chat line

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