Getting frustrated at poor GP service, causing problems to accumulate

16 posts in this topic

I am one of those people who was never really ill before and certainly naively believed every GP, because I believe in "Western science" and for me a GP or anyone in a white/green/blue gown is an authority. But it took a long time to dawn on me that this is not necessarily the case when it comes to the Hausarzt. I am appalled at the poor, false and even diametrically opposite diagnoses I have been getting. As a result of putting real medical problems down to the easiest solution possible ("stress, it's nothing, it will go away"), by more than one Hausarzt, more and more problems have been building up, so much that I can now hardly count them.

 

So what is the answer? I am with TK so publicly insured, but I would pay as a Selbstzahler just to really get to the bottom of things. My health is more precious even than my house. But it is challenging finding the right person, especially as I live in a rural area at the moment, so there are no "big purpose" places (as far as I know). I suppose the nearest city is Münster, but I would even go further afield, just to finally talk to people who can diagnose correctly. I won't bore anyone with all the details and I get that there are times when the symptoms can point to multiple possibilities, but I have to get beyond the "handing out pills" phase or the same old "basic blood test" and it seems like I never will.

 

Is the solution to just do your own research and keep going round specialists by yourself? It is challenging when you are not really a medical expert, you now have multiple issues (so not all, say, under the one roof like urology or orthopaedics) and all you can go by is internet searches in your area and Jameda. I would love there to be a sort of "all-purpose" place (in big towns? maybe attached to hospitals?), where there are personnel who see a lot of people and can actually pinpoint what is the underlying cause and maybe pass you around to a colleague if they think they are better places... I understand why GPs are in the situation they are in, but what do Germans do? Surely they do not stand for this? Or is it a rural area problem? 

 

PS. In addition to what I wrote above, I was reading about the Universitätsklinikum, for example. If I even knew what "institutions" like this might be good, I could make a start, but I am relatively new to anything health-related in Germany...

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The only thing I can say, that is as a Selbstzahler (or someone with private health insurance) is that you can get rippped off and disappointed.   I know many treatments that TK do not fund, that my privately insured friends have had.  3 (and I do not know that many people here)  have had orthodontic treatment, with the idea that misaligned jaw causes back pain.  And headaches.  After years of treatment, it does not seem to have helped them al all.   So, it is tricky about how to resolve this sort of thing.   Any chance find a support group for people suffering from the same?  

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2 minutes ago, fraufruit said:

Your location is Berlin. Are you saying that you can't find a decent GP there?

 

I cannot change the location option. I am not in Berlin!

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6 minutes ago, jeba said:

You may want to talk to your Hausarzt whether sending you to the https://www.helios-gesundheit.de/kliniken/wiesbaden-dkd/ (formerly known as Deutsche Klinik für Diagnostik) would be an option.

 

Thanks for the suggestion. There is actually a Helios Klinik in the (nearby) town where I now go to my GP. Does it have to be the Wiesbaden one? I suppose it is, as I see that you write that it seems to specialise in diagnostics...

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12 minutes ago, snowingagain said:

Any chance find a support group for people suffering from the same?  

 

A support group is an idea, although I think the problem is that everyone would have their own varied medical backgrounds. I presume it would be a German one. I am not really into Facebook, but can certainly try and have a look in general.

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1 minute ago, Carlyle said:

 

Thanks for the suggestion. There is actually a Helios Klinik in the (nearby) town where I now go to my GP. Does it have to be the Wiesbaden one? I suppose it is, as I see that you write that it seems to specialise in diagnostics...

I don't have personal experience with them. I just knew they had a good reputation before they were bought by Helios. I have no idea about how things have changed by that takeover and whether or not their expertise has spread to other Helios hospitals.

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Feeling your pain - we have a kid in a large mainly-green-wearing company ;) who picked up a nasty chest pain during her initial training period, and even though theoretically she has access to all and any healthcare she could possibly need, here we are 2.5 months later, she is unable to work more than a tiny bit per day, has seen multiple health professionals, had multiple tests, yet we are no nearer to a diagnosis.

 

What you describe would be super helpful - a place you can visit where there is communication across specialisms.

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5 hours ago, Carlyle said:

 

I cannot change the location option. I am not in Berlin!

 

It's on the "profile" page.

Right at the top is an edit button (with an icon looking like a  pencil)

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9 hours ago, HH_Sailor said:

 

It's on the "profile" page.

Right at the top is an edit button (with an icon looking like a  pencil)

 

Brilliant. Naturally, it does not have my place on the list, so I listed the next big town in the general vicinity. Thanks.

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I tend to believe that doctors here are very theoretical. If my problem is not on his text book exactly as it's there, he is lost. Then he will play the cards, stress or wear tear due to age. Somehow the balance between theory and experience is missing here. 

Also, lack of staffs are a serious problem here. Few years ago I had a hairy man abcess excision surgery :) on my lower back. On the next day of surgery , i was forced to change the cotton Gauss myself in a shower room because the nurse had no time for me.

I have high tolerance to pain , and usually I won't faint on blood sight , so I did it. The shower basin was a blood bath with water and blood. I m worried about others if they are not tolerant to this kind of mess. German hospital s are for DIY people

 

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Unfortunately, you must become your own advocate in the medical world.  GPs are just that; they do not specialize.  They refer you to specialists.  If you do a search on your condition(s) do you get the disorder and the specialty that treats the disorder?  You might then post "Can anyone recommend a ________"? here.  It isn't the highest priority for proximity, so if you find a doctor, see if he/she accepts new patients and make an appointment.  Make sure you explain the full symptoms and all your previous endeavors.

 

You might also try the Mayo Clinic website for your symptoms or https://www.hopkinsmedicine.org/the_johns_hopkins_hospital/

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1 hour ago, fraufruit said:

 

Erm, that's Johns Hopkins but also an excellent source. I use both of them.

 

that's why I wrote "or" :ph34r:

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