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a problem in my digital registration

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Prior to my arrival in Berlin , I tried to register digitally online as per requirements. All went well until I tried to upload my double vaccination certificate.  Although it is in my computer , it did not show up when I clicked on the`` upload from your computer ` button`. Plenty of other documents were displayed but not my double vaccinated certificate. How annoying. So I took a screen shot and uploaded that without any difficulty. But I want to know why I had to do this.

The vaccination document had a vertical zip along its lenght and it was a scanned document. None of the other documents had this and they were all displayed for uploading. Is that a clue?

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I would more think it was probably a problem of the file type (pdf/jpg/png etc) or the file size (i.e. unusually big).

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