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Negotiate better AldiTalk tariff?

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I've had the same AldiTalk tariff for the last 6 or so years (L = 12Gb/month) and I've realised that I'm now paying over the odds (still 30/month whereas the tariff is now 17,99).

 

Am I likely to get a better rate if I tell them I'm going to cancel? Any other strategies?

 

 

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Is your AldiTalk prepaid?  If it is, you can just log in and change your options.  If you can do this, you can cancel the 30€/month option and subscribe to the cheaper one.

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Ways you can terminate your old option: https://www.alditalk.de/tarifverwaltung

 

Alternative 1: use the AldiTalk App on your smartphone:

Click on the red "Optionen buchen / ändern":

6146db6526f7a_2021-09-1908_30_39-Windows

In the window that now opens, scroll down until you see the red button "Tarifoption kündigen", press it:

6146db644b683_2021-09-1908_33_08-Windows

Now a new window will open in which it lists your present option and until what expiry date and time it is valid (write that date and time down, you will need it later on!) and another red button "Tarifoption kündigen", also press that:

6146db64b3a1e_2021-09-1908_33_42-Windows

 

On the expiry date, after the expiry time (usually 23:59) has passed, go again into the AldiApp and book the 17.99€ Kombi-Paket L.

 

 

Alternative 2: use the AldiTalk online account on your computer

Surf to: https://www.alditalk-kundenbetreuung.de/

Input your mobile phone number and password and log in. 

If you do not yet have an "Mein Aldi Talk" account, you can get one by clicking on the button "Registrieren" below the login field.

6146dc858b1ee_2021-09-1908_43_28-Window.

 

It will now tell until what expiry date and time the is valid (write that date and time down, you will need it later on!):

Click on the red "Option buchen / ändern".

6146dda3be8f4_2021-09-1908_49_20-Window.

 

In the window that now opens, scroll down until you see the red button "Tarifoptionen kündigen", press it:

6146dc848d647_2021-09-1908_44_35-Window.

 

Now a new window will open in which it lists your present option, click on it (in the case below that was "Paket S"), so that the red button "Option kündigen" appears, also press that:

6146dc8443cea_2021-09-1908_44_54-Window.

 

On the expiry date, after the expiry time (usually 23:59) has passed, go again into your Aldi online account and book the 17.99€ Kombi-Paket L.

 

 

Alternative 3: call the AldiTalk voice computer on your mobile phone (do not use if you do not know German well): 

Call 1155 on your phone and follow the voice instructions to terminate your old option.

On the expiry date, after the expiry time (usually 23:59) has passed, call 1155 again and book the 17.99€ Kombi-Paket L.

 

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