Switching electricity contract

10 posts in this topic

Hi, right now I'm using E.ON as my electricity supplier because they had a nice deal back then due to corporate benefits but now they are going to be tad enpensive compared to some other providers. My question is do I need to cancel contract with them first before applying to the new supplier or I can just sign a new contract with a new supplier and they will automatically cancel my previous contract?

 

The reason for this seemingly stupid question is to avoid double contracts or end up having no provider if I mess something up.

 

Thanks.

0

Share this post


Link to post
Share on other sites

It’s best to look at your contract. Usually it is a 3 month cancellation time. I’d call up the new supplier and see what they say, and then refer to your current contract. You will probably need to organise this with your local Stadtwerk, but I’m not sure. 

0

Share this post


Link to post
Share on other sites

Most energy providers are happy to deal with the cancelling of an old contract, and sorting out a new one for you - they want your business!!!

Might also be worth having a chat with EON and telling them why you are planning to change providers - they might come up with a better offer...

0

Share this post


Link to post
Share on other sites

For the sake of convenience you might want to use a website like check24.de or verivox.de. They'll allow price comparisons,  give advice and explain the legal situation to you.

1

Share this post


Link to post
Share on other sites

If you use check 24 they have a box to check whether you would like to cancel your own contract or whether you want your new provider to do it for you.  Contracts usually run for a year with a 3 month notice period so you may be stuck with them for a while. 

 

Your electric meter can only have one provider at a time so your new energy provider will communicate with your old one so that new can not take over until old is ready to release.  Hence if you make a new contract and don't cancel the old one, you will get a letter from your new provider saying sorry but we can not do business with you because you are already in a contract with someone else which runs until date x and you have to cancel or they may offer to cancel it for you.  Hence you will not end up with two energy providers and have to pay double.

 

You will not end up without power either because the law is that if you cancel your contract and don't have a contract with a new provider set up, you are automatically signed up with the default provider (grundversorger) in your area.  They will likely be a bit more expensive but you can cancel them on a month to month basis if you don't want to stay.

 

Keep in mind that providers giving good deals usually do it to get sign ups and once you are signed up and complete your first year, prices will likely go up.  Therefore, if you want to save money, check for a deal on a yearly basis.

 

 

2

Share this post


Link to post
Share on other sites

Thanks for all the explanation folks! My notice period is only one month which is good. One more thing with E.ON I have all all communication digitally with them. Would that be the same for other providers as well or I'll have to rely on the good old letters?

0

Share this post


Link to post
Share on other sites

I switch on a yearly basis and generally have no reason to communicate with providers.  They tend to send a letter in the beginning stating that they are happy to have me as a customer and that I will switch over on such and such date and don't forget to read the meter on that date.  Usually I get a card from avacon at the time I'm supposed to read the meter.  You can either enter your reading online or write on the card and mail it.  After the reading, I will get a letter from the old provider telling them how much they owe me and they will later deposit that amount into my account.  The new provider will have told me how much they are charging me per month and SEPA will have been taken care of so they will start taking money out of my account.  Then repeat the above every year, pretty much.  If you are going to cancel a contract in Germany, always do it in writing with a paper letter.  Some companies will accept an email cancellation but they don't have to.

0

Share this post


Link to post
Share on other sites

I switched from EON to Grunweld. At the next chance, I switched back again. I question how much you actually save, unless you enjoy the switching experience. For someone who'd like to sort it and forget it, EON seemed to me to provide a much better online interface and overall experience. I don't think I'd bother to switch again.

0

Share this post


Link to post
Share on other sites
3 minutes ago, scook17 said:

I switched from EON to Grunweld. At the next chance, I switched back again. I question how much you actually save, unless you enjoy the switching experience. For someone who'd like to sort it and forget it, EON seemed to me to provide a much better online interface and overall experience. I don't think I'd bother to switch again.

 

If you decide to stay with the same provider, you should check that they don't raise the prices on you after the initial year.  

0

Share this post


Link to post
Share on other sites
57 minutes ago, LeonG said:

 

If you decide to stay with the same provider, you should check that they don't raise the prices on you after the initial year.  

Which is almost certain when you sign up to some discounted, locked in deal. Of course, this is a common trick on most industries, insurance being the most well known example.

0

Share this post


Link to post
Share on other sites

Create an account or sign in to comment

You need to be a member in order to leave a comment

Create an account

Sign up for a new account in our community. It's easy!


Register a new account

Sign in

Already have an account? Sign in here.


Sign In Now