Changing Bank - is internet banking a viable solution

66 posts in this topic

2 hours ago, aeroplane said:

Hi Gary, am i getting this right: are you saying that the introduction of fees that would start 1JUL that Commerzbank announced in a letter we got some time end of April is blocked by a court case?

There was a judgement in a case involving Postbank a couple of months ago.  Decision was basically that they cannot take your silence as agreement to a change of T&Cs - you must take positive action to agree.  The other banks seem to have at least suspended their proposed changes while they await the written judgement and see whether they can differentiate themselves from the Postbank case.  For now comDirect has suspended its changes (there was a notice when logging on), so I would assume Commerzbank would have acted similarly.  

 

Personally I am hoping the whole thing is delayed until at least next April as we will then have an additional source of income going into our account that will mean we are above the magic 700€ per month...

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On 6/10/2021, 5:34:30, LeonG said:

I don't know if there is a free to transfer funds abroad.

Within the SEPA area there is. The problem with Santander is their call centre. If you need something out of the ordinary they can´t help you but will put you through to your local branch - which may not bother to answer the phone.

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1 hour ago, jeba said:

Within the SEPA area there is. The problem with Santander is their call centre. If you need something out of the ordinary they can´t help you but will put you through to your local branch - which may not bother to answer the phone.

 

If you have a local branch, you would have some contacts there.  When I opened my account, I talked to two different people who gave me their business cards.  If I need something, I call or email them directly.  It's worked out well so far.

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TBH I don't think it would work out for me. I have to go to my bank a few times per year, when online services don't provide a solution.

I don't mind paying a bit per month if the service is good, and so far it is at Commerzbank. I learned a long time ago that "free" means shit service or hidden fees.

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I switched to DKB from HypoVereinsbank (UniCredit) for this exact reason --> 9€ a month?  FU, HVB. 

 

I am not unhappy with DKB, but I wish it hadn't come to it.  Huge hassle. 

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2 hours ago, CincyInDE said:

I switched to DKB from HypoVereinsbank (UniCredit) for this exact reason --> 9€ a month?  FU, HVB. 

 

I am not unhappy with DKB, but I wish it hadn't come to it.  Huge hassle. 

Did you use their account switching service ? I am thought the signing up process , there was first a form to fill in , than I went through video identification and now got some mail that they will send me details per letter but none mentioned the account switching service they promote on their web page...

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Yes, I used the switching service.  It was easy to find once I got the DKB Account set up.  There's a menu item for it on the left when you log in with your cryptic xxxxxxxxxx_p username.  If it's not easy to find, log in and do a search on "Kontowechselservice"

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On 6/16/2021, 12:01:09, CincyInDE said:

Yes, I used the switching service.  It was easy to find once I got the DKB Account set up.  There's a menu item for it on the left when you log in with your cryptic xxxxxxxxxx_p username.  If it's not easy to find, log in and do a search on "Kontowechselservice"

found it!

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Hello, same situation here, looking for alternatives to Commerzbank for a second girokonto without any income that would have the lowest fees or zero is possible.

Until now I found Santander, DKB and HVB that have also physical locations.

Of course there are lots of other online banks, I think even Trade Republic is now a bank and offers a girokonto and very good options if you want to buy some ETFs?

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On 8/6/2021, 1:21:57, bbogdanmircea said:

Hello, same situation here, looking for alternatives to Commerzbank for a second girokonto without any income that would have the lowest fees or zero is possible.

Until now I found Santander, DKB and HVB that have also physical locations.

Of course there are lots of other online banks, I think even Trade Republic is now a bank and offers a girokonto and very good options if you want to buy some ETFs?

Changed in to DKB in June. So far so good, no complaints

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Is the account free if you don't have any monthly income?

From what I saw in the terms it isn't.

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It is free for day to day domestic use inside the Eurozone (for now at least). If you don't have a set amount (I think at least 700) going in per month then you don't have "active status" and stuff like ATM withdrawals outside the Eurozone are not free and the Visa currency conversion fee applies. These things cost nothing if you have active status.

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2 hours ago, murphaph said:

It is free for day to day domestic use inside the Eurozone (for now at least). If you don't have a set amount (I think at least 700) going in per month then you don't have "active status" and stuff like ATM withdrawals outside the Eurozone are not free and the Visa currency conversion fee applies. These things cost nothing if you have active status.

So that would be a "no" then?  It's free as long as you deposit 700 per month, which is the same as comdirect from November.

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I would call it "free" because there are no monthly account maintenance fees even if there's no money going in and out.

 

You can open an account and never use it and it won't cost you anything.

 

Many banks that charge account maintenance fees also charge fees for ATM withdrawals abroad and apply currency conversion fees on credit card purchases.

 

The DKB status of "active" applies to the customer too, so once one account meets the requirements, the customer is considered active and all their accounts are treated as "active".

 

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So, if the person has just one account and if there is no monthly income into the account (which was the question asked), is the account/person active such that no fees will be levied?   

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No, they are not "active" but if there are no transactions there will also be no charges and only transactions outside the Eurozone would be liable to charges in any case. If the account is being used solely inside the Eurozone only then even then a "non active" customer would not pay any fees for day to day banking. There are no account maintenance fees in either case, even if the account is used outside the Eurozone and the customer is not active. Only the specific transaction would be subject to a fee. 

 

 

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I see.  Hopefully that answers the person's question.  For me it is stick with comdirect or swap to my Starling account in the UK.  Both entail agro and the only reason for now sticking with the former is the VPay (formerly EC) card as far as I can see.  Not sure how useful that card is still or how many places are gradually moving over to accepting Visa/Mastercard debit cards instead...

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Hello, to be honest I didn't really understand if DKB is free without any monthly income, I want just to park some money into it to avoid the taxed that are coming on the accounts from autumn.

What do you know about Klarna Bank, they are also saying that they have no commision?

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On 8/24/2021, 12:41:23, GaryC said:

I see.  Hopefully that answers the person's question.  For me it is stick with comdirect or swap to my Starling account in the UK.  Both entail agro and the only reason for now sticking with the former is the VPay (formerly EC) card as far as I can see.  Not sure how useful that card is still or how many places are gradually moving over to accepting Visa/Mastercard debit cards instead...

 

I recently almost fell foul of this when renting a car. They wanted to block €2k on a card for the insurance excess. They were adamant it had to be a credit card and not a visa debit. Luckily I had taken my visa credit card with me and I was able to transfer funds to it immediately with the comdirect app in order for there to be €2K available to block. I am tempted to not accept comdirect's new T&C's and see what happens (after reading this this morning).

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That's an interesting article.  I might just wait and see as well.  I have written to comdirect twice using their online form in the last week or so and heard anything, so customer service is clearly not high on their priority list!

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