made online payment ...how to cancel

25 posts in this topic

2 hours ago, TraceKira said:

Does anyone has a similar visa card, which when you pay with it , it has -XXX sum and at the end of the month , its taken money from giro account... O-o ?

 

Yes,    It used to be worse, you got money taken out of your account within a week.

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Ok . Happy ending , i got refunded and re ordered what i wanted initially, and i got the price i expected  of 155 eur for 1 year usage

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18 hours ago, TraceKira said:

Wolfram said they refunded my order ...

But on my VISA transactions still appears -360 euro . I wonder if this is possible to get my money refunded , since my VISA card is in fact taking money from my german account . I am not sure is possible to get corrected

Does anyone has a similar visa card, which when you pay with it , it has -XXX sum and at the end of the month , its taken money from giro account... O-o ?

Are you using credit card first time?

 

For the reason unknown to me, credit card transactions can take up to 3-4 working days (i.e. refund made on Friday, this Monday is Pfingsten, it can appear on your card on Wednesday next week). So, this is absolutely normal.

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