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playstation network Geburtsdatum recuperate

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Dear all

I forgot what birth date I gave to Playstation Network Germany(it was not my real one)

They sent me this to recuperate my account

 

Sehr geehrter Herr XXX,

 

vielen Dank für Ihre Kontaktaufnahme.

 

Um das Geburtsdatum in Ihrem Konto über uns verändern zu lassen und ein Passwort-Reset zu erhalten, gehen Sie folgenden Anweisungen nach:

 

Senden Sie uns zudem einen Lichtbildausweis mit Vorder- und Rückseite (kleiner als 3MB pro Datei) von Ihrer Anmelde-ID (als Antwort auf diese E-Mail).

 

Folgende Informationen müssen sichtbar sein:

 

• Vollständiger Name

• Geburtsdatum

• Vollständige Adresse

• Gültigkeitsdatum

 

 

For me is not clear this

 

Senden Sie uns zudem einen Lichtbildausweis mit Vorder- und Rückseite (kleiner als 3MB pro Datei) von Ihrer Anmelde-ID (als Antwort auf diese E-Mail).

 

They want want foto of passport but this is not clear "von Ihrer Anmelde-ID"

 

 

Can also help me what they mean ?

 

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They want the passport that goes with the name that you registered with.

In other words, if you lied about your date of birth, you may also have lied about your name...

 

Just scan your passport and your Anmeldebestätigung (= the piece of paper you got when you registered your address in Germany).

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The thing the stupid ps4 has a very clumsy way to enter birth date and text

So I pick up a random date , and now they require it to change password..wtf

All my games are digital around worth of 800 Euros and I CANNOT play any of them due to the fact that they require PSN login

 

Please I urge you all , don't buy digital games , as you can see they can lock you out of them

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That's entirely your fault, not of the digital games.

Just do what they told you and send a copy of your passport! Be glad they let you do that!!

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Dear all

Some update . I bought a 12 month 50 euro psn subscription when I thought I wont be able to recuperate my account

I telephoned Playstation network and they solved my issue

I give to the first come first served a 12 month PSN subscription worth of 50 euro ! :) I hope you enjoy it

 

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