Cell-phone contract problems

178 posts in this topic

It's ONLY a mobile contract that is about to cost you a lot of money because of your basic ignorance naivety.

3

Share this post


Link to post
Share on other sites

Has it ever occured to you that a mobile contract is of some importance to a company that sells mobile contracts?

3

Share this post


Link to post
Share on other sites

 

you should have known that in advance. Huh?

 

The company (in your mind) should be responsible for not granting a contract if the person doesn't have residence status and a work permit and isn't gainfully employed in a job that they never intend on losing?

 

Isn't that your responsibility, to consider these things? You're from the US, you should be well aware of corporate irresponsibility (although I'm not sure this is really a case of that...)

 

 

Again: WHY did you sign a contract?

0

Share this post


Link to post
Share on other sites

 

I blame VODAFONE, not for her bill, but for the fact that she CANNOT cancel the contract earlier. In the UNITED STATES you can close a contract earlier, by paying an early termination fee.

 

It is not as if this is true of EVERY contract written and signed in the USA. In fact, this is only true if a cancellation option is written into the contract ahead of time. If she signed this exact contract in the states, she still wouldn't be able to cancel it.

 

On another note, please explain why your IP address matches Miss Lidl's? Are you one in the same or a spouse?

 

 

Sarabyrd, that's just it, leaving or not, a person cannot make amendments to their contract.

 

 

I don't understand your inability to take responsibility for your own actions. A contract is an agreement between two parties. You gave your word that you were going to pay 30 euros a month to Vodophone for 24 months in exchange for their service. You legally binded yourself to do so. I agree that cancellation clauses are nice, but that is not part of the agreement that you made. You, therefore, need to live up to what you agreed to. Otherwise, you are being irresponsible and lacking integrity. Again I ask, what is the point of Vodophone taking the time to issue contracts to people if they are not going to expect those contracts to be honored?

1

Share this post


Link to post
Share on other sites

 

The company (in your mind) should be responsible for not granting a contract if the person doesn't have residence status and a work permit and isn't gainfully employed in a job that they never intend on losing?

 

 

Yes, I wholeheartedly think that. The company should also have a corporate responsibility. And the responsibility should be to deny foreigners 2-year contracts. How about 3 or 6-month contracts? When a foreigner such as myself applies for a mobile contract, in this case, a Vodafone contract, no SCHUFA information can be obtained. I pretty much don't exist. Since that information is absent, how can they judge whether or not I am a positive or negative risk? Some of you will say, well, they did you a favor. They trusted you. Just like I trusted them to terminate it early? All I'm saying is that my responsibility as a customer is to PAY. That is it! I have to pay for the service. And I will. What I will not do is keep paying for service that I will not be using. Thinking that I will be in the US, they honestly expect that I will pay until September 2012 while the phone will be collecting dust on some forgotten shelf?

0

Share this post


Link to post
Share on other sites

 

I doubt she is married. She doesn't like commitment.

 

 

Marriage is too overrated.

 

While we're at it, USA is in the same situation.

0

Share this post


Link to post
Share on other sites

I am her cousin. In the United States I have found that whenever I wanted to cancel a 1, 2, 5, or 10 year contract on anything from data systems, home phone, and tv service, to cellular service I have been successful in terminating this with an early cancellation fee. I have lived in NY, MA, CA, and even S. Carolina. I have never encountered a contract that did NOT offer an early cancellation option, with the understanding that you pay an early cancellation fee. Germany is unfamiliar with this because they run their contracts on a fraudulent / scheming basis.

 

I agree with the fact that people MUST be responsible for their actions. It is also very responsible to cancel a contract you no longer can take part in (something you did not foresee) granted that you are willing to pay an early cancellation fee. Personal responsibility is no longer the case once all of the options to get out of a scheming contract are rejected. Money is not even a question here, it is the principle of allowing a customer the option to cancel a contract that they feel violates their terms. Not to mention that VODAFONE has also added an additional number to one of the contracts, a number which is being paid for that the user has no telephone for (Lidi probably left this out), but as a family member and as an AMERICAN I feel that the rejection of an early cancellation is pure and simple fraud. Germany needs U.S. law if it wishes to have excellent service reviews.

 

As for all of you who are judging Lidi, I say to you that you should not say anything if you don't have positive feedback to leave. Your comments reflect a cowardice mindset mixed in with a follower mindset. I bet all of you so called conservatives would allow Hitler to perpetuate his crimes based on the fact that it is LAW, and that rejecting the law would mean rejecting personal responsibility. Well guess what, as an American I believe in the principles of freedom and that any contract worth canceling should be canceled with the intent to pay a penalty. Bye now, losers.

0

Share this post


Link to post
Share on other sites

 

Since that information is absent, how can they judge whether or not I am a positive or negative risk

They don't need to. That's your job. They are used to dealing with people in full possession of cogitation, you know.

0

Share this post


Link to post
Share on other sites

 

In the United States I have found that whenever I wanted to cancel a 1, 2, 5, or 10 year contract on anything from data systems, home phone, and tv service, to cellular service I have been successful in terminating this with an early cancellation fee. I have lived in NY, MA, CA, and even S. Carolina.

 

Remind me - where are you now?

1

Share this post


Link to post
Share on other sites

ooh, even lived in S. Carolina. Now that is saying something. I have only lived in Ohio and Florida and Oklahoma.

 

Guess what, I am an AMERICAN too, so watch who you call loser and do drop the hitler stuff, hardly anyone on here is German and falling back on using that in your statements, just shows a lack of being creative when you write. Especially when you are trying to make a point on this thread that except for you and your cousin, every single poster on here has said is WRONG.

 

Sorry, personal responsibilty begins at the beginning of an action, not at the end. Or who are all those pregnant teens who neglected to take responsibility, supposed to blame.

3

Share this post


Link to post
Share on other sites

The root of the issue is inconvenience. Simple as that. If you have the convenience of signing up for something, and if you happen to find something better, then as a paying customer you should have the convenience of terminating the contract with an extra fee. But democracy is obviously unheard of.

0

Share this post


Link to post
Share on other sites

 

Remind me - where are you now?

 

I am now in Munich, serving in the U.S. military and have my cousin who is visiting. I want to stress that I am stationed here to spread freedom, like the rest of my unit, and any time I see that a customer (whether domestic or international) is not given options to keep customer satisfaction, I feel that freedom is being overrun. I understand that Lidi signed the contract, and I understand that she is willing to pay the bill. However, she is not willing to continue being on their contract and is offering to pay a cancellation fee. This is where the dilemma starts. The fact that she is WILLING to pay a penalty speaks volumes of her character. The fact that they are rejecting this, speaks volumes of German business relations. This is socialism, and our unit is here to fight this system and to teach Germans the values of liberty and freedom.

1

Share this post


Link to post
Share on other sites

 

The company should also have a corporate responsibility. And the responsibility should be to deny foreigners 2-year contracts.

 

 

So you are saying that Vodafone should have denied you a contract? Are you saying that you would not have been here bitching and complaining if they'd done that?

 

Where is your responsibility for entering into this contract?

Why did you sign a contract in the first place rather than go for pre-paid?

5

Share this post


Link to post
Share on other sites

 

ooh, even lived in S. Carolina. Now that is saying something. I have only lived in Ohio and Florida and Oklahoma.

 

Guess what, I am an AMERICAN too, so watch who you call loser and do drop the hitler stuff, hardly anyone on here is German and falling back on using that in your statements, just shows a lack of being creative when you write. Especially when you are trying to make a point on this thread that except for you and your cousin, every single poster on here has said is WRONG.

 

Sorry, personal responsibilty begins at the beginning of an action, not at the end. Or who are all those pregnant teens who neglected to take responsibility, supposed to blame.

 

You cannot call yourself American as you do not show respect for men and women in uniform, and guess what my friend? I am a proud member of the United States Air Force and have to say that the only reason you can write your opinion is because I am defending your freedom. We have a saying in the States; as a member of the combat force, we defend opinions we may disagree with, to protect the virtues of freedom.

 

While you are globe trotting and sucking dry your parents savings account, I am productively enlisted to protect the virtues of liberty world-wide. Wherever I see that customers are being neglected, I stand up for them. I stand for freedom and so does my combat unit. We believe in the virtues of personal responsibility, but also in the freedom of choice. This is where the contract cancellation comes into play: pay a penalty, and let the contract become void. As for you, I would appreciate some respect that you are allowed to speak your mind thanks to those in American uniform, which I happen to be a part of.

0

Share this post


Link to post
Share on other sites

 

I am now in Munich, serving in the U.S. military. I want to stress that I am stationed here to spread freedom, like the rest of my unit,

 

I call Bullshit.. There is no US Military presence in Munich let alone a base for you unit to be "Stationed" at.

 

 

I am a proud member of the United States Air Force

Again.. Bullshit.. There is no USAF Base in or around Munich. The nearest one is 4-5hrs north..

 

Why don't you post your Unit, Detachment or Flight Number/Details.. Why? I'm guessing that

doing so will prove you really are Full of shit.

 

PS: Just for FYI, I've already done my 8yr tour in the AF, Just so you know and can't use the "You don't know what your talking about" excuse.

5

Share this post


Link to post
Share on other sites

 

So you are saying that Vodafone should have denied you a contract?

 

 

Do you really think it takes 2 years to pay off a mobile phone that was made in China and assembled in Bangladesh? I didn't even want a 2-year contract, but there are no other options. Above, I suggested a 3-month or 6-month contract. This way you are able to extend it or leave it at the end of the contract.

 

I do have a prepaid phone. In addition to this one. I had it all along. I am not disputing my roaming charges, not that they are not outrageous (9 minutes with Germany from Paris cost 40 Euros), I am disputing leaving the contract.

0

Share this post


Link to post
Share on other sites
This topic is now closed to further replies.