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Found 2 results

  1. This is going to sound weird... somewhere between etiquette and formality, and not wanting to be the one to rock the boat.   Anyway, if you send mail to a business / govt dept you've never been in contact with, and they would be the one doing you a favour / helping you out, would they consider it rude / provoking that you sent the letter as registered mail per einschreiben?   For legal certainty, I would like to send the letter per einschreiben. I just don't want to get their backs up, and I've never needed to send a first contact letter per einschreiben before.   Presumably, though they don't have to sign for the letter, they'll still see the postman's mark on the envelope it was per einschreiben.   Is the mere act of sending registered seen as provocative?   I'm probably overthinking this - maybe it's covid loneliness paranoia :-) 
  2. I have a Packstation account, so please don't tell me to get one.   Sometimes the choice to get something delivered to the Packstation is not available. For example some sellers on eBay do not support it, but I still want to buy that specific very old video game that I can't find anywhere else for a reasonable price.   For me personally, having to go to a DHL Kiosk or the Post Office is not a problem at all. Having to go talk to my neighbour is. She is very nice but it just stresses me. I have tried to explain to her that she does not have to accept my packages, but it was impossible to get across the message that I do not want her to accept them while still being nice and polite. She immediately assumed that I do not want to trouble her and told me that "it's OK" and " no problem at all" and "I am happy I can be of service" etc (honestly, I can see she enjoys doing it, so I am not concerned about troubling her - I just don't want this service from her because it is not a service).   Since the COVID home office situation started, I happen to know for a fact that the post person does not even ring my bell. They immediately go to her, dumb everything they have and let her do their job. It is frankly a very bad service. I am at home, the bell has not rang, and I receive emails from DHL telling me that my stuff were left at my neighbour's. I really like the neighbour as she and her family are very nice whenever we meet them at the entrance area. However I do not want to go and knock her door just because the post employee is lazy.   As I said at the beginning, we do have the Packstation thing and use it constantly, except for when the sellers do not support it.   Is there a way for me as a consumer to tell the Post that if they cannot deliver to my home address I would rather go pick my items up at the Post Office or the closest DHL kiosk? Please no suggestions that involve putting the neighbour into trouble, so for example don't tell me to report the items as lost. Any other piece of advice will be appreciated.