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  1. I live on the ground floor, so whenever I receive a package, the courier always asks me to take packages for neighbours (sometimes it's because the neighbours are not at home, sometimes the courier just doesn't want to climb stairs...) I usually took the packages as I am mostly at home during the pandemic (also because I think if I upset the couriers, then they won't delivery my packages anymore and just leave them at a pickup station instead. Is this true?).   But a few months ago, my doorbell broke. At first, I didn't think too much of it and continued to take packages whenever the courier asked. Most neighbours are very grateful of this; one guy even tried to tip me. But one Saturday afternoon, after returning from an outing, I found a note on the building door that asked me to ring their doorbell when I came home since I had their package. I was a bit annoyed but considering my doorbell was broken, I delivered the package to this neighbour as requested.   A few days later, the same neighbour shows up at my door to retrieve his package. This time he was very angry, saying that it caused him great inconvenience last time since my doorbell was broken and he couldn't get into the building (I wasn't home anyway) and demanded that I don't take his package in the future. I said okay. He was rude but what he said also made sense as I didn't think about how my broken doorbell could affect neighbours retrieving their packages.    A few days later, I was receiving a package for myself (I always put my phone number on the address so the courier can reach my door), as usual the courier asks me to take a package for my neighbours. This time, I said no because the doorbell was broken. But the courier insisted that the package was meant for someone within my building so that he could just knock on my door. Lacking further excuse, I took the package.   By pure poetic justice, the courier lied to me and it was that angry neighbour's package, who lived in another building. It has been weeks now and he still hasn't picked up his package. What should I do with it? I don't want to be the sucker who delivers packages for this rude dude. But I also don't want to get into legal trouble by throwing away the package. It's an Amazon package, so no return address is visible. Now it's just taking up space in my hallway...   Any ideas for what to do with this package? Also, how to say no to persistent (and possibly lazy) couriers? Thanks!
  2. I have a Packstation account, so please don't tell me to get one.   Sometimes the choice to get something delivered to the Packstation is not available. For example some sellers on eBay do not support it, but I still want to buy that specific very old video game that I can't find anywhere else for a reasonable price.   For me personally, having to go to a DHL Kiosk or the Post Office is not a problem at all. Having to go talk to my neighbour is. She is very nice but it just stresses me. I have tried to explain to her that she does not have to accept my packages, but it was impossible to get across the message that I do not want her to accept them while still being nice and polite. She immediately assumed that I do not want to trouble her and told me that "it's OK" and " no problem at all" and "I am happy I can be of service" etc (honestly, I can see she enjoys doing it, so I am not concerned about troubling her - I just don't want this service from her because it is not a service).   Since the COVID home office situation started, I happen to know for a fact that the post person does not even ring my bell. They immediately go to her, dumb everything they have and let her do their job. It is frankly a very bad service. I am at home, the bell has not rang, and I receive emails from DHL telling me that my stuff were left at my neighbour's. I really like the neighbour as she and her family are very nice whenever we meet them at the entrance area. However I do not want to go and knock her door just because the post employee is lazy.   As I said at the beginning, we do have the Packstation thing and use it constantly, except for when the sellers do not support it.   Is there a way for me as a consumer to tell the Post that if they cannot deliver to my home address I would rather go pick my items up at the Post Office or the closest DHL kiosk? Please no suggestions that involve putting the neighbour into trouble, so for example don't tell me to report the items as lost. Any other piece of advice will be appreciated.