• Content count

  • Joined

  • Last visited

Community Reputation

747 Flying high

About tokeshu

Profile Information

  • Location Baden-Württemberg
  • Nationality Australian
  • Gender Male
  • Year of birth 1970
  1. German house insulation vs US?

      My mistake - sorry!
  2. German house insulation vs US?

        ....spontaneous catch ups....
  3. I've been watching footage of the deep freeze hitting the NE United States, and have seen some posts on Reddit of people's houses icing up inside. Can anyone from that region tell me how good/bad the insulation is there compared to a German house?   I have to admit, it wasn't until I moved here that I understood you could actually be warm inside in winter. My German would always complain bitterly in Australia in the winter, and I never understood why. She came from Germany, she must be used to colder temps than what we had, and it'll be summer again in 3 weeks anyway so stop whining and pull on another layer or turn the heater up a notch.   I didn't know!   A brick over wooden frame house with sheetrock/plasterboard interiors and single glazed windows was the standard. Even the posh houses were built like this. Australian climate isn't, for example, Chicago climate so i figured those guys would be better prepared for cold weather - just like here - but i was surprised to see the reddit thread with ice forming  on the interior walls in someone house.
  4. GLS - too much to expect

    Yes. I'm letting it go now. Took me awhile, mainly because of the attitude I got from GLS customer service. i appreciate all the comments. Hope everyone has a nice Christmas season coming up.
  5. GLS - too much to expect

      Metall - anything could have happened but that wouldn't come as a surprise. Apparently he was found and asked about the delivery - he 'couldn't remember'...
  6. GLS - too much to expect

    I just heard from the seller in England, who tracked my parcel and told me tracking says it was delivered when the email said it was and it was signed for by "Abgestellt".   I wonder if this is going to end....
  7. GLS - too much to expect

    Lisa - that was GLS customer service.
  8. GLS - too much to expect

    Thank you Sir Percy B   Ok - the latest as of one hour ago was this email.   Laut meinen Informationen konnte der Verbleib deiner Sendung im Nachhinein nicht mehr geklärt werden. Tut mir leid, dass ich keine besseren Neuigkeiten für dich habe.   Wonderful...
  9. GLS - too much to expect

    DPD has always been very reliable for me. Hermes also - never had an issue. GLS...all they've done is ignored my questions and told me to be patient...
  10. GLS - too much to expect

    kayw - even if I bought it from a UK online vendor? 
  11. GLS - too much to expect

    Thank you lisa13. I got an email from their customer service department this morning that pretty much ignored all my questions and told me to be patient. I've never been involved in a business that uses carriers like GLS so I don't know what normal procedure is. I would think that undelivered parcels get taken to a depot on the day of delivery and not back to the main sorting centre, but I haven't heard anything yet. I did ask them if they could let me know who signed for the delivery - I hope they reply.   Writing again to the seller is my next step.
  12. GLS - too much to expect

    I appreciate all your replies - thank you. Yeah - I actually live in a house, not in a block of flats, and I live in a country village so there are limited places where this parcel could have gone. None of the neighbours have it. I did write to the company who I bought from but only to tell them about the crap service. The depots I called yesterday were very sympathetic but they all said there was nothing they could do. It was the clown at customer service who told me to look harder before hanging up that got me vexed.    I didn't realise I could see who signed for it by going to the GLS tracking site. I'll have a go at that and see if anything comes up.
  13. GLS - too much to expect

    Sorry if this has been done to death. Working with Safari as a browser at the moment and it doesn't seem to be able to search. Has anyone had any luck with these guys and customer service? Been waiting since friday, when my delivery was supposed to arrive. Friday afternoon got an email - parcel is coming Monday. Today got an email - parcel has been delivered (5 minutes before i found the email). Went downstairs to get it. No parcel. No neighbours have seen it. No card in the letterbox. Called customer service. They told me to look again and hung up. Called back. The next person told me a depot would call me and hung up without taking my number (perhaps they had it on a screen in front of them). I called every depot in my area and they all said if the email is telling me "erfolgreich zugestellt" then they most probably won't receive it.   Not sure what my next course of action is. Anyone out there done anything magical that has resulted in help? This is my wife's Christmas present I'm waiting on.
  14.   yes - that's our central heating. We have a wood oven as well but rarely use it and when we do, mainly for ambience.
  15. Hi DoubleD   We have a pellet oven in the house. It was already in the house when we bought the house so there wasn't much we needed to do in terms of educating ourselves. I like it. It's VERY economical to run, and generally just does it's thing in the background. Sorry, I don't really know what the figures are, but I know we have a very large house (300 sq m or so) and it costs less to heat each year than our previous 85sq m apartment did.   They do seem to have a definite shelf life though. Our mechanic has told us to expect 15-20 years of life before we need to change it. It'd be about 10-12 years old now, and in the last year we have had some minor issues with it - notably the pellets not being fed into the burner. In relative terms though, our unit is quite old and modern versions may be a lot better. We get it serviced every summer, just to stay on top of things, and buy locally grown renewable pellets which we get refilled twice a year. No major complaints at all - I'm pretty happy with it.