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About JoeLezel

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  • Location Starnberg
  • Nationality British
  1. Pyur telling me I need to switch

    I did plan on contacting 1and 1 but tbh I have no doubt that I wouldn't get a straight answer from them either
  2. Pyur telling me I need to switch

    Yeah I'm happy with my internet provider at the moment and due to Coronavirus I may have to leave my apartment soon anyway because I lost my job and am living on savings/debt. His explanation was Telekom will no longer be working on the lines because they are old and if I wanted help with the fix it would cost me money because the service is no longer automatic. Thank you for your help I'll probably just tell him to bugger off because he was so patronising to me 🤣🤣🤣
  3. Pyur telling me I need to switch

    I mean I would 100% agree however he was explaining that my internet would no longer function because of the switch over? So maybe he was just lying to get me to switch?
  4. Hi everyone I really need some help. A man came to my apartment building and told me that the building is now switching over to the pyur internet provider due to the old VDSL connections not working anymore ( for tenants on the 4th and 5th floors). He was a representative of the company and was talking to multiple other tenants at the time. His explanation was as follows. The apartment glass fiber was built by their company and everyone is switching over with no change to the tariff. The company was paid through Nebenkosten already and all they need to do is activate the connection at a certain date and give us out new boxes (which are also already paid for by Nebenkosten). I tried to explain I wasn't interested and he and the other tenants explained that if I didn't switch and something went wrong I cannot get help to fix it. I'm really confused and unsure whether to say no because I'm happy with my connection or yes because I run the risk of losing all my connection. Is this a scam?   Please help I know this was long but I really need urgent advice   Hope your all doing well  Joe