fargozzi

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About fargozzi

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  • Location Stuttgart
  • Nationality Latvia
  1. Does anyone have a BestSecret invite to share?

      You could check this one:   https://invite.bestsecret.com/VYB-QD7-CF6?c=de&utm_campaign=app_invitation&utm_medium=app&utm_source=invitation&utm_content=registration
  2. Problems with Sixt - Asking me to pay for scratches

    Some unexpected update on my case:  Two weeks ago, after my initial statement was rejected by SIXT, I have wrote them an email asking to provide me with photos I have asked their employee to make and re-evaluate their decision based on the photos, otherwise I would have no other choice but: a) ask for mediation with ECRC (back then I didn’t know it only works if you are not a resident of Germany) B ) to collect cases from my colleagues worldwide so I would use my position in the company to start pressuring Purchasing department to change SIXT from preferable rental company.   I don’t know what exactly triggered their decision, but today they’ve sent me an email stating that they wave all charges and hope for future cooperation. May be they really checked the photos which they ignored initially, or they don’t want to mess up ECRS, or even Sr Percy B is one of their employees and after protecting their approach in his posts he decided to check the case carefully..I don’ know..   So, don’t listen to anyone saying that this is a normal business model and never give up!
  3. Problems with Sixt - Asking me to pay for scratches

      As I've noticed in my previous comment: I'm open to pay these 600EUR if the damage would be done by me. I knew the risk when I refused the full protection and it would double the cost of my rental.   My only problem with them is that they don't cooperate and don't show photos of the damages which deliberately asked them to make.  You think that is ok for the company to KNOW that person is not responsible for the damage and still claim it? Well..it's up to you!   Good luck!  
  4. Problems with Sixt - Asking me to pay for scratches

    In mentioned TripAdvisor thread there are multiple cases were SIXT was sending claims even after inspecting the car with you or sending claims  after half a year after your rental, so people can't claim their credit card insurance...
  5. Problems with Sixt - Asking me to pay for scratches

      It was a scratch which lasted from the front wheel fenders till the rear bumper. And each part of this scratch was documented like: line on fenders, line on passenger door etc. But bumper was not documented (this was overseen by me).  And again, yes I might have found this and be "safe" and you could call that my fault. But based on what I have read all over the internet -  they would find something else. And I would not bother if this was made by me or I wouldn't take pictures of car before accepting it or they could just share the pictures their employee made. But they have pictures on hands, they clearly see that this was done before me but keep it to themselves.
  6. Problems with Sixt - Asking me to pay for scratches

      There are multiple answers to your question: no other car availability from SIXT or any other company due to school holidays over, two tired kids on hands after a long flight and most important: idea that I'm Platinum, I've done this multiple times, I know how to protect myself, so will never happen to me. And honestly I've heard about small companies in Easter Europe doing such things, but unfortunately learned about SIXT only after I was scammed.
  7. Problems with Sixt - Asking me to pay for scratches

    Hi,   Not sure if that would help, but at least you might feel better if you would know that it's not you to blame.  This really seems to be SIXT way of stay alive in this overcrowded market.  Not sure how this would help them in a long run, but due to it they are already not listed in major car hire websites and their rating on google is close to "2". And if someone will tell you that you had to do this and that to avoid their penalty - I will assure you, you don't have a chance. You can't outsmart fraud. The only way to outsmart a fraud is not to have any deal with them. Proof is 250 page of such claims on Tripadvisor for SIXT Frankfurt Airport only - SIXT will always find a way how to outsmart you.   I'm PLATINUM member of SIXT and other company and used them so many times in Germany and all over the Europe and never had a problem until last month. May be because I was not the resident of Germany and would fall under ECRS protection.   I needed a car for a day to take me from Frankfurt to Heidelberg. I've pickup a car which had a huuuge scratch like someone was parking in a garage and rubbed the passenger side to the wall. This seems to be documented in the report. But I thought I was smart and looked around car and found 4 more undocumented scratches all over it (and I should note that it was also quite dirty). I called their employee, showed him my findings he commented as "probably it was scratched after I've inspected the car" (which obviously was not the case ). He added new scratches to his report. Once again I thought I would make a smart move and asked him to make photos of the car from different angles and add it to the report as I heard they are not accepting your photos in case of claim.   The same day I have returned the car and asked employee to check it. He said it totally fine. After couple of day I have received a report with the same employee made the next day morning.  This showed one of this huge scratches was not documented  - thus made by me.   I though this is a mistake and asked them to check photos done by their employee in the airport. After two weeks their answer was basically: We will not check anything, as we don't have to as this was not documented  - thus it's your fault. Here is your bill for 600EUR- pay in three weeks.  All my other emails asking to provide a photos made by them - were ignored.   And seems per all the comments from others it's either you are going to court against them (unfortunately I just moved to Germany and learned about lawyer insurance just now) or you pay and the spread the World about their fraudulent activities.    
  8. Does anyone have a BestSecret invite to share?

    You could use mine.   https://invite.bestsecret.com/VRV-CA4-LDT?c=de&utm_campaign=copylink_invitation&utm_medium=copylink&utm_source=invitation&utm_content=registration