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About mystrg

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  • Location Berlin
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  1. Car rental excess insurance

    I can highly recommend Questor Insurance, via their EU sister company Riverside Insurance:   I had an annually policy with them pre-corona times when I used to travel and would rent cars; that was also pre-Brexit, so my policy was through Questor Insurance, but I assume the cover and service is similar through the EU sister company.   The price is reasonable in my opinion (makes more sense to get the annual policy though, especially if you rent more than once per year).  I did make a claim with them once, on the last day of a trip to South Africa somebody reversed into my car while it was parked.  I came back and found the damage (broken rear light and a dent) and although there was a witness who took a picture of the other car and phone number of the person, of course I was never able to contact that person.  I went to the police and reported it, got an incident number, and then paid the excess the next day when I returned the car to the rental agency.  Submitted all the documents to Questor a few days later when I got home, and within a couple of weeks I think I had the excess reimbursed, no questions asked.