Customer service in Germany is very poor, to say it diplomatically. Every visitor to Germany realizes this after five minutes being here. This topic requires effort to point out the problems, to show the economic impact, to bring people to demand better service, and to bring companies to offer better service. Afterall, business opportunities arise from good customer service.
Anybody tired of the poor customer service in Germany and interested to improve this situation can contribute comments here and especially identify companies that actually know how to satisfy customers.
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Related chat topics
- Wonderful customer service in Munich
- Deutsche Telekom customer service nightmares
- Customer service day in Germany
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External links
- schlechtbedient.de - a German language website
- Service desert Germany - English-language blog