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Help configuring a T-Online wireless network

How to connect a laptop up to the WLAN

Toytown Germany > Discussion forum > Germany-wide > Telecoms and TV
CUBS08
My laptop is able to find the wireless network for t-online but won't connect using the password key. Is there something I need to download? The main computer in connected using a Fritz card (usb) and it has to dial up for a connection. I thought I could access router while main computer was connected but no luck.
Bumpy
Question: How did you connect to TT ?
CUBS08
Main desktop is connected using a fritz card but I´m trying to connect the laptop. This laptop will be a gift to replace this old desktop.

I thought I could just search for a wireless conn like in the US and connect using correct password. This T-Online thing is new to me.

Thanks in advance for any input.

Be back later.
the_cat
No. In many cases they work differently. It depends what type of wireless router is in the building, but for a lot of proprietary systems even though you can see the wi-fi connection and have the password you are "by-passing" some important bits and actually need a SETUP CD... in lamen's terms that is.
maekelborger
Do you know what encryption the wireless router is using? If it's WPA2 (which for a new-ish router should be the default) you might need to download the update for Windows XP to support this. You can probably ignore any setup CDs or whatever that came with the router - if it's a Telekom OEM router then you certainly don't need them.
CUBS08
Some info I found

Router: Speedport w701v

WPA/WPA2 Pre-shared key

Can`t download anything to laptop since there is no interenet connection. I´m not even sure how to just set laptop as a hardwire connection.
maekelborger
The W701V is manufactured by AVM (who also make Fritz!Boxes) for Telekom, and can even be modified to run using most of the firmware from a Fritz!Box Fon 7170 so you can get an English interface, an internal answerphone, fax, or pretty much whatever you want on it... in other words, it's actually a nice bit of kit crippled by a dodgy interface.

To get onto the router via LAN you just need to plug a LAN cable into one of the network sockets on the router and in your laptop and (assuming media sensing is activated and your laptop is configured to get an IP address by DHCP, which are the default settings for WinXP) you should then be able to open a browser and visit http://speedport.ip to see the settings. If the laptop isn't configured to automatically get an IP address then you need to open the network settings, properties for the LAN adapter and then set to automatic. Otherwise you can just download any software you need on another machine and transfer it using a USB stick.

Assuming the router settings are still on the default, the PSK for WPA/WPA2 should be printed on the silver label on the back of it. I think it's usually a 20(?) digit number. There is also a serial number on the label, so you need to make sure you've got the right one. Note that neither of these have anything to do with the username/password programmed into the router for DSL access...
wpbear
QUOTE (maekelborger @ May 14 2008, 3:46 pm) *
The W701V is manufactured by AVM (who also make Fritz!Boxes) for Telekom, and can even be modified to run using most of the firmware from a Fritz!Box Fon 7170 so you can get an English interface, ...

Is there an english firmware for SpeedPort W 502V ?
YorkshireLad6
No. It's a German product, which will only work in the German market, so there is only a German userguide.
jthampton
I just want to point out that the reasons they only work on the German 'market' are because they are mass produced garbage. I wouldn't call them garbage if they didn't absolutely rape customers with the price they charge for them.

Sick of being forced into certain ways!

EDIT: So unkind of me to hijack your thread. I have a great deal of experience in dealing with setting up home networks of just about every type. Try and be more specific about the types of encryption you are using (Assuming so based on typing a key). Is your laptop card compatible? And.. what exactly are you doing specifically when you say 'dial-up'?
YorkshireLad6
QUOTE (jthampton @ Jun 23 2008, 12:50 am) *
So unkind of me to hijack your thread.

Indeed it was, especially when you are wrong. They are built for a German market that uses a unique protocol. Most Telekom devices are AVM or Siemens units, both reputable manufacturers, although they are sometimes cut-down to reduce cost. Subsidised prices start from around free, which is hardly "raping customers". Telekom will replace a defective product at any time within the 2 year guarantee, usually on a 48-hour turnaround, which few others suppliers can match.
maekelborger
QUOTE (wpbear @ Jun 22 2008, 2:08 pm) *
Is there an english firmware for SpeedPort W 502V ?

To extend YL6's answer, unfortunately not, and it's not even possible to use a script to create a modified firmware in English. The W502V is an Arcadyan OEM unit - the trick of putting an (english language) AVM firmware on a Speedport only works for AVM-manufactured devices.

I also have to disagree that all Telekom devices are expensive rubbish, but I would say that it is the case that they are some variations depending on which manufacturer actually built the device so it pays to check exactly what model you're getting, e.g. whether a W700V or a W701V (the latter is from AVM and nicely hackable, the former from Siemens and not quite so).
z-man99
Dump the Telekom equipment, buy a Netgear router and you'll be connected within minutes.
Euro 39 at Amazon.

Netgear wireless router at Amazon
maekelborger
[cough]
except that that Netgear router doesn't incorporate a DSL modem, so you may be able to connect to the router very easily (or not, as the case may be), but to get out into the big wide world you'll still need another box in front of it
wpbear
Can someone suggest a good modem and G router all in one? Please include links if you have them.
miwild
Fritz!Box ...
wpbear
How about a model #. That is like answering what car is best with "Ford". Model etc... suggestions...maybe even advice on where to get one at a fair price. There must be other brands beside Fritz as well.
SpiderPig
Why dont you look at the site and choose a "fritzbox" that suits your needs...

I totally agree that "Fritzbox" are the best affordable modem, router,adaptor that you will find

You have internet... you could always do a search.. or would you prefer us to spoon feed you?
Krieg
QUOTE (wpbear @ Jul 26 2008, 11:11 am) *
How about a model #. That is like answering what car is best with "Ford". Model etc... suggestions...maybe even advice on where to get one at a fair price. There must be other brands beside Fritz as well.

It would be as complicated as you telling me which is the beer I would like the most.
YorkshireLad6
What's wrong with Fords anyway?
deep_schismic
I am getting pretty poor performance on my Speedport 502V...whenever I type in a URL there is a 5 second delay while my browser (Firefox 3.0.1, same situation with IE7) tries to communicate with the router. This is quite evident esp. when I try to access the router configuration (by typing in speedport.ip). My DSL connection is at 6.6Mbps, and although stuff ends up loading eventually and my dload speeds are high...this 'lag' is quite irritating and when I want to quickly open up a few tabs I have to wait there for 30 seconds...is this an intrinsic crappiness to this hardware or is there something I can do? Moreso..is this a browser/OS (XP SP3) issue? Do i need to clear the DNS cache or something...

I ask the telecom gurus YL6 and Darkknight to lend their wisdom...
wpbear
QUOTE (deep_schismic @ Aug 11 2008, 1:16 pm) *
is this an intrinsic crappiness to this hardware or is there something I can do?

You describe the exact reason I got rid of mine.

I got rid of it and got a new modem/router and this problem is gone.

You could try OPEN DNS server, but since like you say even opening the speedport.ip is slow then it must be bad design...no wonder it was subsidized for 29 euro.
mikem
Please post the output of the following commands:

ipconfig /all
nslookup www.web.de
ping -l 1400 -n 10 www.web.de
ping -l 1400 -n 10 <internal IP address of your router>
deep_schismic
QUOTE
Windows IP Configuration

Host Name . . . . . . . . . . . . : Deep-laptop
Primary Dns Suffix . . . . . . . :
Node Type . . . . . . . . . . . . : Unknown
IP Routing Enabled. . . . . . . . : No
WINS Proxy Enabled. . . . . . . . : No
DNS Suffix Search List. . . . . . : Speedport_W_502V_Typ_A

Ethernet adapter Wireless Network Connection:

Media State . . . . . . . . . . . : Media disconnected
Description . . . . . . . . . . . : Intel® PRO/Wireless 2915ABG Network Connection
Physical Address. . . . . . . . . : 00-12-F0-3E-7E-0A

Ethernet adapter Local Area Connection:

Connection-specific DNS Suffix . : Speedport_W_502V_Typ_A
Description . . . . . . . . . . . : Marvell Yukon 88E8053 PCI-E Gigabit
Ethernet Controller
Physical Address. . . . . . . . . : 00-0E-7B-96-4C-04
Dhcp Enabled. . . . . . . . . . . : Yes
Autoconfiguration Enabled . . . . : Yes
IP Address. . . . . . . . . . . . : 192.168.2.101
Subnet Mask . . . . . . . . . . . : 255.255.255.0
Default Gateway . . . . . . . . . : 192.168.2.1
DHCP Server . . . . . . . . . . . : 192.168.2.1
DNS Servers . . . . . . . . . . . : 192.168.2.1
Lease Obtained. . . . . . . . . . : Monday, 11 August 2008 12:40:29 PM
Lease Expires . . . . . . . . . . : Tuesday, 19 January 2038 5:14:07 AM

Tunnel adapter Automatic Tunneling Pseudo-Interface:

Connection-specific DNS Suffix . : Speedport_W_502V_Typ_A
Description . . . . . . . . . . . : Automatic Tunneling Pseudo-Interface

Physical Address. . . . . . . . . : C0-A8-02-65
Dhcp Enabled. . . . . . . . . . . : No
IP Address. . . . . . . . . . . . : fe80::5efe:192.168.2.101%2
Default Gateway . . . . . . . . . :
DNS Servers . . . . . . . . . . . : fec0:0:0:ffff::1%1
fec0:0:0:ffff::2%1
fec0:0:0:ffff::3%1
NetBIOS over Tcpip. . . . . . . . : Disabled

WTF is the Automatic Tunneling Pseudo-Interface?
deep_schismic
QUOTE (nslookup output)
Server: speedport.ip
Address: 192.168.2.1

Name: www.web.de
Address: 217.72.195.42

QUOTE (ping www.web.de)
Pinging www.web.de [217.72.195.42] with 1400 bytes of data:

Reply from 217.72.195.42: bytes=1400 time=841ms TTL=55
Reply from 217.72.195.42: bytes=1400 time=516ms TTL=55
Reply from 217.72.195.42: bytes=1400 time=1047ms TTL=55
Reply from 217.72.195.42: bytes=1400 time=1431ms TTL=55
Reply from 217.72.195.42: bytes=1400 time=1001ms TTL=55
Reply from 217.72.195.42: bytes=1400 time=600ms TTL=55
Reply from 217.72.195.42: bytes=1400 time=1046ms TTL=55
Reply from 217.72.195.42: bytes=1400 time=930ms TTL=55
Reply from 217.72.195.42: bytes=1400 time=1205ms TTL=55
Reply from 217.72.195.42: bytes=1400 time=1381ms TTL=55

Ping statistics for 217.72.195.42:
Packets: Sent = 10, Received = 10, Lost = 0 (0% loss),
Approximate round trip times in milli-seconds:
Minimum = 516ms, Maximum = 1431ms, Average = 999ms

QUOTE (pinging router)
Pinging 192.168.2.1 with 1400 bytes of data:

Reply from 192.168.2.1: bytes=1400 time<1ms TTL=64
Reply from 192.168.2.1: bytes=1400 time<1ms TTL=64
Reply from 192.168.2.1: bytes=1400 time<1ms TTL=64
Reply from 192.168.2.1: bytes=1400 time<1ms TTL=64
Reply from 192.168.2.1: bytes=1400 time=1ms TTL=64
Reply from 192.168.2.1: bytes=1400 time<1ms TTL=64
Reply from 192.168.2.1: bytes=1400 time<1ms TTL=64
Reply from 192.168.2.1: bytes=1400 time<1ms TTL=64
Reply from 192.168.2.1: bytes=1400 time<1ms TTL=64
Reply from 192.168.2.1: bytes=1400 time<1ms TTL=64

Ping statistics for 192.168.2.1:
Packets: Sent = 10, Received = 10, Lost = 0 (0% loss),
Approximate round trip times in milli-seconds:
Minimum = 0ms, Maximum = 1ms, Average = 0ms
mikem
QUOTE
Pinging www.web.de [217.72.195.42] with 1400 bytes of data:

Reply from 217.72.195.42: bytes=1400 time=841ms TTL=55
<SNIP>
Ping statistics for 217.72.195.42:
Packets: Sent = 10, Received = 10, Lost = 0 (0% loss),
Approximate round trip times in milli-seconds:
Minimum = 516ms, Maximum = 1431ms, Average = 999ms

Wow, your round trip times are absolutely fucking huge. They should be well below 100ms. Did you transfer some data while doing the test? You should not do that.

Here's how the output looks like on my DSL line, that's normal, your's isn't:

QUOTE
PING www.web.de (217.72.195.42): 1400 data bytes
1408 bytes from 217.72.195.42: icmp_seq=0 ttl=57 time=22.7 ms
<SNIP>
--- www.web.de ping statistics ---
10 packets transmitted, 10 packets received, 0% packet loss
round-trip min/avg/max = 22.0/22.7/24.1 ms
deep_schismic
whoops, didnt notice my Azureus goin in the background..

here it is again..

QUOTE
Ping statistics for 217.72.195.42:
Packets: Sent = 10, Received = 10, Lost = 0 (0% loss),
Approximate round trip times in milli-seconds:
Minimum = 65ms, Maximum = 91ms, Average = 68ms
mikem
QUOTE (deep_schismic @ Aug 11 2008, 5:41 pm) *
WTF is the Automatic Tunneling Pseudo-Interface?

Do the properties of your WLAN or LAN adapter by chance show the "Microsoft TCP/IP Version 6" protocol? You don't need IPv6, you can remove that.
YorkshireLad6
I think the IPv6 protocol is messing you up too, and it's definitely the origin of the tunnelling pseudo interface - probably installed on the fly from a recent MS update. Unless you believe you need it (and almost certainly you don't - at the moment) remove it:
1. Open Command Prompt.
2. At the command prompt, type "ipv6 uninstall" (no quotes!), and then press ENTER.
Reboot when all is complete.
mikem
QUOTE (deep_schismic @ Aug 11 2008, 6:10 pm) *
whoops, didnt notice my Azureus goin in the background..

here it is again..

Looks fine this time. I hope that your problem with slowly responding websites does not only occur when you got Azureus running, or does it? If you saturate the line with some file sharing software, you will naturally experience a slow response.

Assuming though it is not related to Azureus, then it looks like you might have a DNS problem. In order to rule that out you could try the following:

- Go to the properties of your WLAN or LAN adapter and then to the properties of the TCP/IP protocol. Enter the following ORSN (European OPen Root Server Network) public DNS server IPs: 217.146.139.5 & 62.157.101.211

Try again to surf the net. Do websites respond faster now?
YorkshireLad6
Having just spoken to a Telekom tech your problem is known to them on the W502V "Type A". Your PC is tries to resolve a name using IPv6 which the router cannot understand but also does not reject. When the name request times out your PC re-requests using IPv4, and gets a correct response - hence the delay in opening the page. The solution (well, workaround) is to remove IPv6 on all connected PCs. A future firmware update should fix the problem, but don't hold your breath.
deep_schismic
thanks for the tips mikem, i don't think P2P is the issue with my connection..definitely a DNS server issue..i can say this because with the previous speedport i had, i did not have any issues, even while dloading off azureus at 500kB/s.. i'll try to uninstall the IPv6 protocol and see what happens.
deep_schismic
QUOTE (YorkshireLad6 @ Aug 11 2008, 6:32 pm) *
Having just spoken to a Telekom tech your problem is known to them on the W502V "Type A". Your PC is tries to resolve a name using IPv6 which the router cannot understand but also does not reject. When the name request times out your PC re-requests using IPv4, and gets a correct response - hence the delay in opening the page. The solution (well, workaround) is to remove IPv6 on all connected PCs. A future firmware update should fix the problem, but don't hold your breath.

That's why you're the legend YL6! Thanks guys..

just out of curiousity..where does IPv6 serve its purpose?
YorkshireLad6
The current IPv4 protocol (Internet Protocol Version 4) is limited to 4,294,967,296 (232) unique addresses which will run out in the not-too-distant future (2-3 years is suggested). IPv6 extends the address space to 340,282,366,920,938,463,463,374,607,431,768,211,456 (2128) addresses which is more than ten billion, billion, billion, times as many addresses as IPv4 supports, or put another way about 39,614,081,257,132,168,796,771,975,168 (295) addresses for every currently living person and should last a little longer.
Carm
I had similar problems with my Speedport502 and I had to resest (took my the longest to find a small thin thing to poke in the reset hole), then Telekom walked me thru the problem and gave me some tips to help me for next time. I think I always get the very helpful people there, no complaints from me, and everything is working fine now.
deep_schismic
no improvement mellow.gif I went to uninstall IPv6...and lo and behold, there's no IPv6 installed on my system. also checked in TCP/IP protocol properties..no IPv6 installed.

i also tried mikem's DNS suggestion..it was unable to resolve any IP addresses (can't browse at all) as a result. interesting pickle.
deep_schismic
what did they have you do? i have done a hard reset previously also..no improvement.

QUOTE (Carm @ Aug 11 2008, 6:53 pm) *
I had similar problems with my Speedport502 and I had to resest (took my the longest to find a small thin thing to poke in the reset hole), then Telekom walked me thru the problem and gave me some tips to help me for next time. I think I always get the very helpful people there, no complaints from me, and everything is working fine now.
YorkshireLad6
Having de-installed it (or having tried to) do you still have the "Automatic Tunneling Pseudo-Interface" when you enter ipconfig/all?
From the command prompt try entering "netsh interface ipv6 uninstall"
deep_schismic
yeah tunneling interface still shows up under ipconfig.

i ran the command you just gave..it says 'Ok'. should i try restarting again?

p.s. just ran ipconfig/all again...Tunneling pseudo-interface still there
Carm
QUOTE (deep_schismic @ Aug 11 2008, 7:04 pm) *
what did they have you do? i have done a hard reset previously also..no improvement.

was able to reset online too by reconfiguring by using the speedport.ip address instead of the IP address number. Took about 5 minutes following the steps.
YorkshireLad6
Always reboot after a network reconfiguration - just to be safe.

Click Start, click Control Panel, and then double-click Network Connections.
Right-click any local area connection, and then click Properties.
Do you see any IPv6 protocols? - if so then click "uninstall"

So long as that tunnel stays (it encapsulates IPv6 packets with an IPv4 header so that they can be sent across an IPv4 network). then you have some IPv6 crap left behind...
deep_schismic
No IPv6 protocols..just TCP/IP, Client for Microsoft networks, File and print sharing, QoS packet scheduler..that's it.

according to my computer there's no IPv6 protocol installed, but that Pseudo-tunnel still remains for some reason.
mikem
QUOTE (deep_schismic @ Aug 11 2008, 7:17 pm) *
yeah tunneling interface still shows up under ipconfig.

i ran the command you just gave..it says 'Ok'. should i try restarting again?

p.s. just ran ipconfig/all again...Tunneling pseudo-interface still there

You should definately reboot the PC and see if the interface is still there.
YorkshireLad6
You could also try repairing the TCP/IP stack. From the command prompt enter:
netsh int ip reset resetlog.txt
and reboot
deep_schismic
ok problem solved..i did this by installing the IPv6 protocal through the TCP/IP properties..and then using the command prompt to uninstall..powered the pc and router down..rebooted..and no more pseudo-tunnel shite! Excellent.

Again, thanks very much for the tips YL6 and mikem!
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