On behalf of one of our clients, one of the biggest Telco companies in Europe, Manning Global Group is looking for User Experience (UE) Managers to start ASAP on a 3 months+ project, in a challenging international environment in Germany

Working in the User Experience department at our client, you will be defining the User Experience of mobile phones, mobile internet applications as well as Web and PC based services and applications. You will be the UE interface for handset manufacturers, platform vendors and internet players to deliver best-in-class user experience. The user experience team is a very dynamic and international team with people from at least 10 different nationalities. The role is based in Düsseldorf, which has one of the highest quality of life ratings in Europe and even across the world.

Project outline:

-Define the User Experience for mobile phones, rich mobile phone applications, mobile portal, websites and PC applications to achieve the best possible user experience and business benefits.
-Work with stakeholders in a broad range of areas (Telephony, Web, Music, Mobile messaging, Mobile TV, etc…) to identify key opportunities for UE improvements and success criteria for our clients services and drive them to implementation.
-Create or manage the creation of prototypes to communicate and test UI features and design alternatives.
-Evaluate UI concepts, assess design alternatives and recommend optimal UE solutions.
-Ensure a familiar and consistent but optimized user experience across the different touch points (e.g. Mobile, PC, Web…etc.)
-Prepare and guide productisation of concepts until initial implementation, if and when applicable.
-Manage User Experience of implementation projects.
-Work directly with mobile phone manufacturers, mobile platform vendors and all major internet players to specify the highest quality user experience.
-Manage UE quality issues, including tracking the resolution of issues throughout development projects, documenting UE compromises and internal escalation of unacceptable solutions.
-Liaise with the Senior Visual Designer and the global brand department to ensure delivery of terminal and platform UI according to brand and visual guidelines.

Required skills:

- University degree in a discipline relevant to user interface design and usability (eg, Human-Computer Interaction, Design Management, Product Design, etc) or comparable. • Sound experience in a commercial product and/or service development environment. Experience in mobile telecoms (in particular terminal manufacturers and/or platform vendors) and related businesses is a plus. • Experience in applying human-centred design techniques (especially obtaining and acting on customer feedback and research), designing user interfaces, and/or managing such work. • Strong and consistent user focus, demonstrated through unfailingly putting the user and their needs ahead of features and technology. • Superb ideation skills. • Strong focus on delivery and strong negotiation skills. • Excellent communication skills in verbal, written and formal presentation formats (all English). • Strong ability to influence and provide thought leadership up to executive management levels. • Proven ability to drive effective delivery in cross-functional projects in a fast-moving, high-technology environment working with both internal and external resources. • Awareness of the organisational and cultural factors in working across an international group gained by experience. • Technology grounding - sufficient understanding to allow an un-daunted and informed assessment of likely technology and impact on User Experience design

If you are interested in applying for this position please send your updated CV in Word format, including rate and availability information, to sales(at)manningglobal.com with reference TTOC/UE-Manager-10690 or call Oezden on 0049-89-23 88 98 36.