Hello, Please help me!
I was just sent from a store in Berlin, a rather large (120cm) package. They said they were sending via Deutshe Post/DHL premium airmail sevice to USA, and it will take 2-3 weeks??
DHL USA says all airmail parcels take 2-3 days (???)
The store sent me a "tracking number" xx xxxxx xxxxx x which is 13 numbers long... and from what people are saying here, it has to to be 12 numbers!
I tried deleting one number at a time in sequence, but it always says not a valid number.
I called DHL USA and they insist that the number is not right and they don't have a slower 3 week service from Germany.
They suggested I contact the US PO but I had no results there either.
I e-mailed the store again and they INSIST that the tracking number is correct. The item is worth close to $2,000. and I paid by Paypal. (but not an ebay item)
I guess my questions are:
What kind of number was I given?
Any other ideas from the type of sevice THEY said they shipped by what to do now?
When a large package is shipped through the DP/DHL "premium-air" sevice, WHO will be delivering the package to me when it reaches the USA??
Thanks for any info.