Arcor Internet stopped working

I have a strange problem with my internet connection.

My wireless router is showing all three lights green and my laptop is also showing LAN connection as well as WLAN connected. but if I start internet explorer, it doesnot connect to internet.

My internet was working with LAN (with wire connection), then did the wireless connection installation. After installing that insinternet stopped working.

Any idea what could be wrong ?

P.S. : I am currently sharing the Wireless connection from neighbor.

Call Arcor and find out...

Try unplugging and plugging back in the router and your computer connection - for at least 30 seconds. This should allow the internals and the dns cache to reset.

Then restart the computer and see if it'll reconnect.

If not, check your anti-virus and your windows (assuming you have windows) configuration. You may have on a double firewall. Sometimes these will conflict (ok it's really quite often) after installing new software and/or updates. (Most updates contain the firewall "on" option as the default. ) If this is the case, it can cause you to be unable to connect to the internet and/or have weird problems with modems/etc.

If you are unsure how to check, you may want to simply disable the anti-virus you have and try going to a safe page (think a home page like google or yahoo). DON'T SEARCH - don't open any attachments, Don't download anything (you know the stick - do not pass go, do not collect $200...). Just see if you can get there. If you can, then it's most likely a problem between the two - your operating system firewall and your anti-virus firewall. From there, Pick one and re-configure it.

Hope this helps.

Thanks for your responses. I tried unplugging the connections and then plugging again. but It did not work.

I have strong reason to believe that something is wrong with Arcor and not with laptop setytings because the same laptop works with another Arcor connection (neighbor's).

But strangely my computer recognize the my Arcor connection, but does not connect to internet.

Lucky you that your Arcor even worked in the first place. I and many I know have never been able to get Arcor to work for us even once. Total piece of shit IME

But not strong enough to call them to ask?

I am personally going to Arcor tomorrow, its difficult for me to get it resolve from them over phone due to language barrier and their pathetic service. Just for giving connection they take hell lot of time. don't know how difficult would be to get the problem solved.

I think something has gone wrong in the box while installation, (donot know what) ??

DSL password was wrong. Now with new password from Arcor, internet is working.

I knew that would be the case - in fact I could have told you that on Sunday...

Why didn't you then? Was it a secret?

Because knowing his password was wrong would not have helped him. What he needed was a new password. I didn't have that.

Hi,

COOLERKING's ARCOR connection suddenly got slow and now wont work at all. He tried resetting modem and he now has issues with getting correct IP addresses etc

He is looking for someone with knowledge in how to fix this problem i.e. reset modem and get his connection working again !!

He cant logon ! so bascially if someone has an hour or so this Saturday to help him , gimme me a pm and I give you his number. (He is in UK till Saturday).

Basically he probably needs a new internet connection setup and with correct ip addresses for ARCOR etc

ALL HELP APPRECIATED.

Coolerking.

Topics merged by admin

Heres a totally strange idea.. Why not contact ARCOR and ask them. It's there network, and I'm sure they
know more about it that anybody here..

Coolerking had bad experiences with these help lines..hang on 15 mins at 24cent a min. I had same with ALICE...

They are quick to sell you a connection but slow to help !!

Forget the phone, just send'em an Email

Has Cooler King thought about contacting an advertiser?