have upgraded my internet connection from DSL 6000 (6Mb) to 14Mb. They kindly sent me a new modem, The Speedport 701v 701v
14Mb is not a "standard" DSL speed.
I suspect dasnipa means 16MBit, don't you?
@YorkshireLad6: the Speedport W701V has a diagnostic option in it, which shows you the current upload/download speeds.
I suspect the problem is one of two possibilites:
1. the line has not been upgraded you (check the written confirmation) and the speedport has arrived a few days early. In this case the speedport will work fine, but at the lower speed.
2. the line cannot support 16MBit in the first place (see my post Telephone cold callers, how best to stop them
) and you have signed up for a tarif with lots of extras included (Call&Surf Comfort Plus?) but you can't actually use the maximum line speed.
To help find out, visit this homepage from T-Home
and enter your number under "Verfügbarkeitscheck". T-Home will then estimate the maximum speed of your line and tell you if they even think that 16MBit will be possible.
If you can only get 6MBit and you don't want to use all the extras (Sicherheitspaket, Hotspot Flat, etc.) then the Call&Surf Comfort without the "plus" would have been sufficient for your line.
If none of that makes sense, PM me your phone number and I'll look up the max. speed for you.