We're talking subjective observations based on my personal experience. I don't mean this to be a bitch-fest, nor am I really complaining. There are no hard facts to back me up, only my own anecdotal evidence. Didn't have as much of a problem when moving from Canada to Switzerland, even though that was my big change from urban to rural living. I started learning to speak German in Switzerland, so language wasn't a huge barrier when I came here. My biggest mistake was in thinking that Germany was similar to the German section of Switzerland.
I had imagined that most homes are pretty up-to-date and modernized. Now have realized that for various reasons, many homes still don't have central heating. Of those that do, quite a few have unheated bedrooms and hallways. There's a lack of proper ventilation, bad plumbing and sometimes even dangerous wiring. My house in Toronto was built around 1942, had forced air central heating and air conditioning which wasn't considered unusual. We've recently bought a house here with a geothermal heat pump system so I don't understand why so many people continue to live in what I consider to be more primitive conditions.
Roads and infrastructure. I had assumed that the land of the autobahn would have a decent road network. Granted, the narrow roads meander wherever the cows wandered 1000 years ago, causing interesting curves and changes in direction. Got used to that in Switzerland. But I was surprised at the bad condition of many roads and the lack of proper maintenance. A German friend on a local town council tells me that since reunification, most of the infrastructure budget has been allocated in bringing the East up to standard, leaving the West to deteriorate.
Shopping: always a favourite subject, eh? I had three large modern shopping malls within easy driving distance in Switzerland. (One was just across the border in Austria.) The only comparable shopping mall with many stores under one roof that I've seen so far is in downtown Stuttgart. There was also a small Galleria in Reutlingen. But there just aren't nice large shopping malls like I've been used to, where I can get everything on my extended shopping list in one go. Driving from town to town to get everything I need is time consuming, bad for the environment, and expensive in terms of gas and parking. Also, the variety of goods for sale is more limited than in either Canada or Switzerland. I stock up on favourite brands when visiting friends in Switzerland.
Cost of living: using our own disposable income as an indicator, and given that we're earning more (before tax) now, it is more expensive to live in Germany than in Canada or Switzerland. I'm talking about the overall cost of living. Sure, certain specific items in Germany are cheaper, but when you look at the big picture, including taxes, then you need a higher gross income to live comfortably in Germany as compared to Canada or Switzerland.
Quality of work is often lacking. For example, our sports car is a bit rare and exotic, getting on in years and needs regular maintenance and service. Over the first three years in Germany, we had work done at two different official dealerships using original parts. Expensive, but we expected that. We knew that keeping this car would cost more in Germany than in Switzerland. Higher taxes, higher insurance, higher gas prices etc. What we didn't expect was shoddy workmanship. The car started having some serious problems and I finally had to take it back to our original dealer in Switzerland. He told me the car looked like it hadn't been serviced in three years. The brakes were shot, the water pump was in bad condition, the brand new radiator hose was spliced with a cheap piece of plastic instead of being the proper hose etc etc. And we'd just gotten TÜV! The last dealer had kept the car for a week, and then told me he didn't know what the problem was and told me to keep on driving it and wait and see. Not what I want to hear when I know the brakes are fading. We ended up having to get new rotors in addition to pads, plus a bunch of other stuff. An expense that could have easily been avoided had the car been properly serviced during our first three years in Germany. I got to see all the parts, and there was no fudging by my Swiss mechanic just to get some extra money from me. He's busy enough.
Good customer service is hard to find. Keeping with my car example, my Swiss mechanic would always put the car up on the hoist, then either he or another mechanic would first do a basic visual inspection with me right there observing everything. I wasn't treated like a dumb blond, but given full explanations and answers to any questions I might have. Options would be discussed fully with me, while here in Germany the mechanics often will ignore me and only want to speak with my husband. I do most of the servicing because I have more time than Hubby. But to have a mechanic ask for Hubby's phone number to discuss a car problem when I'm standing right there was really insulting. Also, in Switzerland my car would be vacuumed and washed before being given back, no matter whether it was a simple tire change or a major servicing. Here even the ashtrays don't get emptied. And I miss the coffee and pastries that I was always offered at the garage. Minor, but an indication of excellent customer service.
I first heard the German terms "man's work" and "women's work" when we came to Germany. I was surprised that gender discrimination is so prevalent, since I hadn't faced it in Switzerland nor in Canada. I had often joked about being a dumb blond, but here for the first time I was facing such preconceptions in reality. Quite the eye opener.
The school system in Germany is a disaster. The public school teachers are often mini-dictators and act like little gods. Another personal example: My niece is now 16. She has a mild touch of dyslexia but is very bright. When she was 10, the teacher recommended the lowest level of schooling although she had decent marks. My sister-in-law fought the decision, but was forced to place her child in the assigned school. The new teacher couldn't figure out what the child was doing there as she had a 1.8 average that year without putting in much effort. He suggested that she be bumped up to realschule. The school board insisted that the girl be forced to repeat the year at realschule, while we argued that she should be allowed to continue to the next grade and we could use tutoring if she needed any help to catch up. No go. Finally we gave up, and the girl was placed in a private boarding school. She didn't repeat the year and managed just fine. She's doing so well that she is looking forward to doing her abitur and going on to university. Not bad for a kid who was told at age 10 that she was too stupid for realschule.
As always, if you've got enough money then you can overcome almost any difficulty. It's just heartbreaking when I hear stories of other kids being forced into bad basic schools and given no chance at a good future. I've tutored a child of Russian immigrants who was quite intelligent, at least realschule calibre, yet she was in a class with mostly other immigrants and being taught stuff so basic that she'd be fit only for low-income manual labour after "graduating". She was preparing for an entrance exam to a secondary school, and much of the material had never been covered in her regular classroom work. I also got in trouble when teaching her alternate methods for solving math problems. It seems that in Germany, it isn't enough just to get the correct answer, you are also required to only use the correct methodology. Yet does it really matter whether I add 1+2+3 or 3+1+2? Apparently, in Germany it does, and you won't get full marks if you do things a different way, at least in math class. Very frustrating.
I've adapted my expectations to be more in tune with the reality of living in Germany. You could say that I've taken the AA prayer as my new general rule for living. Even though I'm not an alcoholic, I think it's extremely applicable to expats living here:
God, grant me the Serenity to accept the things I cannot change,
Courage to change the things I can,
and the Wisdom to know the difference.