Hiya...FYI: Starbucks preceded Friends...we can thank the upper middle class 80s baby boomers for the coffee house phenomenon. The demographic essentially outgrew the bar scene. The inevitable aging and all associated trappings - spouses, kids etc. plus the explosion of AIDs/STD awareness AND the health craze plus anti-smoking movement made the bar scene unattractive. The boomers however, didn't outgrow the "lets get together and hang out" culture. Starbucks with their central locations, non-smoking atmosphere, and living room like settings filled the void.
In lots of places Starbucks really came out selling atmosphere first, beverages second. Ex: the rollout campaign in Asia was "meet me at Starbucks". Hugely successful, allowing them to enter markets where folks thought they had no chance in hell. Example: people laughed at the idea of a non-smoking coffee bar in Tokyo, (locals can't tolerate stong coffee, milk products and love to smoke).
Starbucks/coffee houses continue to provide useful meeting places from one trend to another. Example Trend 1: changing patterns in dating behaviour, particularly the advent of internet dating. Meeting for a coffee provided a short, cheap way of scoping out the other party. Example Trend 2: internet bubble burst, turned out of their offices, masses of the unemployed - particularly urban dwellers - needed a place to go.
As far as damaging the local one-man coffee houses, there's no denying that. However, Starbucks had been viewed as GOOD for the coffee industry, high and low end alike. East coast USA dwellers might be interested to know that the CEO of dunkin donuts thinks that Starbucks is the BEST thing that ever happened to his business since he can charge an exorbidant 1.29 for a cup of coffee that used to sell for .59.
Correct, Starbucks isn't a franchise, but it is considered a damn good company to work for - from the bottom up. Perhaps the need isn't as great here in Munich but for many places - esp in the US where it's been voted in the 100 best companies to work for - Starbucks offers benefits, educational and promotional opportunities to employees - many of whom don't yet or will never have college diplomas. They are also willing to take on difficult to place demographics like senior citizens, single working mothers, 2nd job holders, students etc.
Now mind you I'm not saying
Starbucks has a halo. You can knock it around all you like but do give some credit where its due. As for me, I only really started to like the place in Frankfurt. It was the only non-smoking place around. And damn they got a chocolate cake that is the bidness