When we came back from holidays in February, we came home to find that our sink-commode unit had broken. Basically the ceramic top had broken around one bolt and wooden supports had rotted through (water damage from the humidity I'm guessing). I say sink-commode, because the sink was the basin in a wide countertop, underneath which were attached 3 drawers on either side and 2 in the middle. It was one metre wide and went from waist-high to about 15cm above the floor.
I contacted the Hausverwaltung to ask who the unit belonged to, the landlord or to us. They checked and said that it belonged to them. Finding this out, I then told them it was broken. First they got an electrician to call me to make an appointment to see me. So I had to phone back and tell them I didn't need a bloody electrician, I needed more a carpenter or a plumber or someone, explaining again what the unit looked like.
Finally, the right guy came by, saw the damage and said, "Well, it can't be repaired, it has to be replaced". He took a couple of pictures with a digital camera to show them and said he or the Hausverwaltung would be in contact. 2 weeks later, someone finally called me last Friday to make an appointment for this Friday to replace the unit.
Well, he came this morning and my big, useful, attractive sink-commode unit has been replaced by a sink. Just a sink. Not even a pillar to cover the ugly pipes below it. I am fuming.
As I didn't take a picture of the thing when it was in one piece (well, I might have one, but I think it's on film) I've found a couple of web images to give you an idea of things. Neither of these pics contain my sink/unit/bathroom, but they are a fair representation.
Before:
Rather than doors on the left and right it had 3 drawers on each side.
After
Admittedly slightly bigger than this example, but that's it.
Now, along with hoping for loads of sympathy and offers to "deal with" my Hausverwaltung and landlord, I'm wondering how fair this is? Do you think I have the right to reduce the rent, since the value of the apartment and its furnishings has obviously gone down? Or at least a one time reduction to pay for the bathroom fittings I'm going to have to buy myself?
I will ask my Mietverein on Monday, but TT is the next best thing for now.