pootle
Jan 24 2003, 12:47 pm
Anyone here doing 24/7 on call support in germany.
I'm intrested in hearing what packages people are getting etc as we are looking to set up a 24/7 unit in my office, and we need some input. No financial needs to be passed, but info like
What rewards are you given for going on call, being called out, response times etc??
Any information greatfully received, and treated confidentally..
Pootle
Keydeck
Jan 24 2003, 1:31 pm
I do on-call support for my company for a week every month or so. In return I am allowed to keep my job for a little while longer.
Hip hip hurra, alles ist super, alles ist wunderbar!!!
MrRee
Jan 25 2006, 6:08 pm
I get paid €6 per hour for the inconvenience, then my hourly rate (I'm contracting) if I'm obliged to change my trousers quickly.
I was getting time-and-a-half in the UK... so this deal sucks. Upside is I never get called out.
Jeeves
Jan 25 2006, 6:13 pm
I do on-call support as rarely as possible because the conditions are crap compared to the inconvenience of not being able to get pissed.
They pay some lowly fixed rate per 8-hour period (about €24), then normal hourly rates if I do get called.
Response time is having to be sitting in front of a PC working on the problem within half an hour.
Edit: Ha! Just seen that the previous response was to a three-year-old question. Doesn't change the facts though.
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