3072kbps DSL flatrate in Germany

7 Days! good god, you'd have thought they'd link in some automation... ahhh no, its DT we're talking about


Not sure I understand this bit, I've got a T-Online account, and DT line. Wheres the extra moolah going to go?

Ah... T-online. You clearly have money to burn

If you have a time or data tarif from T-online there's no need to change. You just reach your limits faster. If you have a flat-rate tarif then you need to upgrade. There are 3 different rates:

For 1000Mbs €29.95/month
For 2000Mbs €39.95/month
For 3000Mbs €49.95/month.

See here for more details.

YL6

Hey those prices are cheap!

For 1000Mbs €29.95/month
For 2000Mbs €39.95/month
For 3000Mbs €49.95/month



But even with money to burn I only went for the 2Mbs, Its unfair that Germany hasnt got the same cut and thrust of the UK market, why back in ol'blighty you can get much better deals!

Even better distribution of ADSL, none of this poxy 2048 kbit/s Download 192 kbit/s upload. Hows that any good?

The German market is much better than the UK one. In the UK the best deal you can get is for 512/64kbs for GBP19.99 (€31) per month. There are no better deals (over phone line) than 1024/128 for the domestic market. Contention ratios are better in the UK (so the line sometimes "feels" better), but that's the only advantage

T-online is (probably the most) expensive. Tiscali provide flatrate 1Mbs for €15.90/month and 2Mbs for €37.90

Dammit, you can get 1MByte/month download (up to 3Mbs) FOR FREE from GMX!

YL6

Been waiting and testing my line speed for the last 3 wks with no noticable increase in speed beyond my previous 768k, well disappointed

When I changed my tariff online I recieved the money grabbing e-mail below within a few minutes and noticed my tariff had indeed changed.


I've written to the kundenservice, but as yet no reply. Any thoughts?

I'll soon be moving to Munich. I keep hearing about 128 upload, since I'm used to 512/256 ADSL in the UK is there something similar - I'd prefer to keep at least 256 upload and a minimum of 512 download. I currently pay £18.95 for 512/256 and I see it's comparable to Germany.

Does standard T-DSL have a download cap per month?

The UK uses Rate-adaptive ADSL. Your 512/256 is/was actually 512/(64-256). Unless you are next door to the phone exchange and the the only person on your concentrator port you were rarely likely to reach 256kbs upstream. The "average" upstream is 128kbs, but it could have been lower (often!)...

Germany (Telekom) don't use rate-adaptive technology. You get 1024/128 like it says on the packet, although like in the UK contention ratios (how many people on the same pipe at the same time) may infrequently reduce that. I think you'll find the service here just as good as the UK, if not better:

The cheapest UK deal I've seen runs at around £19.99 for a 512/256 line with a 15Gb cap on data. (more data runs at £2/Gb). This service only allows conection of one PC - you pay £24.99 if you want to use a router/network

In Germany, if you use Telekom as your DSL provider you are free to choose your service provider. You can't get lines slower than 1024/128, unless you are more than 5.5km from the exchange. Very few homes, in or around Munich are outside this limit. For their standard 1024/128 line Telekom charge €16.99 per month.

You can get unlimited (flatrate) access over this line from Tiscali for €15.90 er month. Total cost (16.99+15.90) is €32.89 - a few shillings more than £19.99, but twice the download speed and no limits on data. You can make it cheaper. Up to 1Gb for free from Freenet (total cost therefore €16.99) or 4Gb included from GMX for 6.99 (total €23.98) which is enough for many situations. ALL of these providers permit router/networks, so are therefore also superior to the BT basic offerings.


There is no cap on the actual line from Telekom. The service provider (T-online, Tiscali,GMX,Freeserve, or whoever) MAY cap you, depending on the choice of service you make. These are not caps, however. If you go over the cap (limit) it simply costs you more...

YL6

@Skinny Diver

You've clearly confirmed your Tarif change with T-Online - have you confirmed (or better, got written confirmation) with Telekom that your line-speed has also been upgraded?

YL6

Havent sent anything to telekom, not actually sure who to contact

Would like to know though

cheers

I know you already sent me a PM, and I'll deal with that shortly, but just to clarify...

Your DSL/Internet access is made up of two components. The line and the (internet) provider. Your line (like most people) comes from Deutsche Telekom. Your provider (I deduce) is T-Online. You NEED to tell BOTH to upgrade. Telekom will upgrade the line speed (that your connection is capable of) from 1024 to 3076, and T-Online will upgrade your ability to use this speed. Each has an associated cost:

Your Telekom line costs will increase from €16.99/month to €24.99
Your T-Online provider charges will increase from €29.95 to €49.95

T-online are a sister company of Deutsche Telekom but use similar marketing and graphical advertising. They like to make themselves look as one (so you buy from both), but they are separate and have to be dealt with independantly. While Telekom have a practical monopoly on the provision of the line I would never recommend T-Online as a provider - horribly expensive and (worse still) very German...

YL6

Once again thanks for the info, any idea how I let Telekom know I want to upgrade the line?

Its a shame its not a simple matter of clicking a button, would have been sooo much easier!

@YL6

Thanks for the info. BTW there are quite a few UK ISPs offering ADSL below the £19.99 you mention; mine has been £18.95 since early 2003 (gioserve).

Tiscali in the UK actually caps your downloads at a preset limit and prevents you downloading anymore data. It's pleasing to see that if you going over your 'limit' in Germany it simply costs you more money which is more friendlier than losing your entire DSL!

So, which ISP would you recommend? (I mostly browse, play online games, odd major download but nothing on a regular basis)

You simply need to contact Telekom:

• Visit your nearest T-Punkt or...
• Call 0800 330 1000 or...
• Click here to order online

There's a one-time charge of €49.95 to upgrade your line...

YL6

I already suggested a few possibilities earlier...

If you want a flatrate service (or even if you don't) it's difficult to beat Tiscali at €15.90 a month. As in UK, they are on a mission here to take over the world by agressive pricing. Plenty of others have alternative, non-flatrate offers (limited data, limited time, pay-by-data, pay-by-time) at lower prices, but unless you are pretty sure of a regular monthly us or consumption these can be difficult to decide upon.

If you are planning on online gamin be sure to get "Fastpath" switched onto your line by Telekom - another €0.99/month, but critical to reduce your realtime response times...

YL6

Cheers for the info, especially the link.

I've done the business and should now be upgraded by T-Com in a couple of days, what a run around.

Thanks for passing on your knowledge, god only knows how long it would have taken me...

Maybe you should read the forum more carefully - it's a mine of useful information. In this very thread the upgrade link was mentioned twice on May 10th, and I mentioned to you on August 26th that you needed to upgrade both line and provider...

Just to avoid the usual flames, I'll add the usual

YL6

No flames to be initiated, you've been most helpful. Only thanks should be given.

I guess Im just too much of an optimist and was hoping that T-Com and T-Online were one and the same, well live and learn I guess!

Cheers

Ok, bringing up an old topic because it appears things have changed unless I'm mistaken.

I was looking into the costs of upgrading our DSL line. I see T-COM website here that the cost is 19,99 for T-DSL 2000 and 24,99 for T-DSL 6000. Sounds good and similar to what it was a year ago in this thread.

Next, I went over to T-Online where we currently have the 9,99 T-Online flat classic package. I went to this page to see what the other options might be and see no upgrade options. So I click into the 9,99 flat classic package and attempt to read the fine print, but this is where I become a bit unsure. Is it true that the 9,99 flat classic package now works for any connection speed?

That just doesn't seem right. If true it'd be great to go from T-DSL 1000 to T-DSL 6000 just by upgrading our line.

EDIT: Maybe if things have changed drastically this should split off into a new topic to not confuse people.

If you look in the "Mehr Informationen" on the page you refer to you will see "Die Flatrate für alle Anschlussgeschwindigkeiten", so the flatrate applies to all line speeds. You simply need to contact TKom to increase the speed of your line. Unfortunately they will also charge you €49.99 one-time to do this.

If your T-Online (spit, spit) flatrate is coming to it's first anniversary (there's a minimum 12 month contract) you might consider moving to another provider. Not only are they cheaper, they can also be faster (up to 16Mbit) and own't charge you an upgrade fee if you upgrade with them. They might also give you free, or subsidised hardware to boot...

YL6

Thanks YL6! Great news! Bring on the higher speeds for only a line upgrade!

As for T-Online, we've had T-Online for over 2 years now so we could consider switching. My worry is I don't want to risk losing service for a period of time to save a bit of money (going from 9,99 to 3,99 or something just doesn't seem worth it).

Not to mention, I'm not sure if we want to commit to a new 12 month contract at this point (although I'm sure other providers don't have this).

Quick upgrade thought. Does upgrading or T-Com line lock us into some sort of new contract with T-COM?
I'm assuming no, but figure it's worth throwing it out there.

€9.99 Flatrate from T-Online (spit, spit) is VERY new (3-4 months) so I doubt that you've had that particular contract or rate for very long.

The standard cancellation on a Tkom DSL line is 6 working days (i.e. a week).

It's no big deal to change. Most of the competitors can set up the service in 12-24 hours to use on an existing line. You should first check the cancellation clause on your existing package from T-Online (spit, spit) - newer contracts renew automatically for a full 12 months unless you cancel at least 3 months before the anniversary, and establich when the earliest cancellation/termination can occur and start the process. A few days before expected termination startup a new account with a new provider. You can IMMEDIATELY use (and therefore test) the new account before T-Online (spit, spit) closes down. You can in principal have as many ISP accounts on one line as you like (but only use one at a time!). Once you have tested and are happy with the new service, then T-Online (spit, spit) will simply die quietly in the background as per your cancellation request.

Most (maybe even all) providers now have 12 month minimum, some even 24, and also lock you in for similar further periods follwing the minimum, like T-Online (spit, spit) but they should let you out in exceptional circumstances (e.g. leaving the country!)

YL6

Thanks for all the info!

While our service with T-Online didn't start recently, you're right that we switched our T-Online contract a few months back when we found out about the better rate.

So you are stuck with T-Online (spit, sit, spit, spit, spit, spit) for the foreseeable future, possibly even the rest of your life if they have their way, and you should pay the €49.99 upgrade fee for a faster line.

Now a little insider tip. if you increase your line-speed to DSL-2000 or above AND at the same time take "Online-Rechnungen" (where you are sent invoices by email - assumes you don't already have it!), you might be entitled to a new modem/router/wireless access point from TKom. In theory this only available for NEW lines, but if you get the right salesman on the line, they will realise that they can shuffle this through on an upgrade too, which is especially good for them, as not only do they earn €10 commission on the DSL upgrade but €20 commision for the "sale" of Online-Rechnung service. It's bending their system, but it is technically possible and some will do it, to your benefit. If the first person you speak to won't play ball, then put the phone down and try again. Either use the equipment yourself or sell it on Ebay - Likely as not you'll get more for it than the €49.99 the upgrade cost you...

YL6

Crap! Already have the online-rechnungen. Always the first thing I do for bills unfortunately.

Anyway, 50 euro one time fee and 10 euro extra per month for a 6x increase in download and upload speed works for me.

not what I have to do here. I already had the DSL Flat 2000. So i've gone to the kundencentre online, and changed it to simple DSL Flat.

that's it.

er.. what have I done and where can I change it to 6x the speed!! ??!

See the links in my post #68. That worked for me. Just scheduled an upgrade to T-DSL 6000 for next week (not sure why they force you to schedule it for a date 5 days out since they don't have to come to our place).

T-Offline? No way. For around the same price M-Net's offering 16M down / 512K up. Th only sucky part is losing the Telekom ISDN and no more access to 010xx cheap call numbers, but M-Net's phone charges aren't too bad.

woof.

I just upgraded my line to DSL 6000. If you switch your DSL line from T-Com to T-online (they have their own lines now), you won't have to pay an upgrade fee for higher bandwidth and you'll get a 5 € discount for 12 months off your monthly T-online fee (provided you don't need any new hardware from them). Changing your DSL line from T-Com to T-Online has no effect on your T-Com phone line/account.

They don't have their own lines. They are buying from Telekom and re-selling to you. However, you are correct, if you upgrade via T-Online (spit, spit) you do get the connection change for free, but at the same time you need to change to the Flatrate package. If you already have this then this offer doesn't (or shouldn't) apply. As soon as your DSL circuit is bundled with your ISP you also lose flexibility, and tie your cancellation clauses to the ISP, so can no longer cancel DSL on a whim. Beware of course, that T-Online (spit, spit) can bundle in additional charges for services you may expect from other providers to be included. For example additional mailboxes cost €1/month/mailbox and POP3/SMTP access (so you can use a mail client like Outlook or access you mail from non-T-Online (spit, spit) lines) costs €2.95/month

If people are considering changing, then I would strongly recommend waiting a month or so for the new ADSL+ (16-25Mbit) lines from Telekom. Even if you don't want/need such speed this will likely cause another freefall in the market (as 6Mbit access did), and is one reason why so many providers are practically paying money to lock customers tightly into their services now.

YL6

Ok, quick follow up question here for those that have upgraded to T-DSL 6000.

My upgrade went through in the middle of last week according to the letter T-Com sent me. So I was testing the connection the past few days and there is no speed improvement at all. I can log into my account and see it showing that I have T-DSL 6000.

I figured before calling T-Com I'd check in here to see if anybody else experienced a similar issue, and what the problem might be. TIA.

Try downloading about 10 different files at the same time from different locations.. if you don't get around 800kbytes/s combined I would call them..

Also keep in mind that most providers will only garentee there speeds from sites with-in Germany or there own network. Once your traffic leaves their network you are nolonger garenteed the speed they mention.

So download your 10 files or whatever from sites with-in Germany. Most of the Public FTP servers at Universities have phat internet connections, so I'd say D/L your test files from them.

Thanks for the advice. After running further tests I do see that the download speed does vary based on location. Testing the upload speed definitely showed that I have the new connection speeds. Excellent!

Actual speed will also depend on who else in your area has DSL-6000 and how much they use it at the same time as you. Typically a single 100Kbit upstream circuit is shared by up to 50 different domestic lines, each of which individually is theoretically "capable" of 6Kbits. If all 50 users start to download at the same time (highly unlikely, or at least Telekom hope not!) you 'll max out at 2Kbits/second best case. Anything more than 17 simultaneous downloads on your circuit will reduce effective maximum speed for reach of you. This can mean that during heavy loadtimes (evenings particularly), both the local branchline and the main pipe can get bogged down. Other providers, especially the cheaper ones, increase contention ratios further. 1&1 is pupported (but won't admit) to use 70:1...

YL6