Deutsche Telekom DSL - It's been slow recently!

For the last two days my downloading and page refresh ability have plummeted. Ever since I downloaded "The Grey Album" my system is sluggish. Ok, not immediately after the Grey Album. What used to take 4 minutes to download now takes over 90- even late on Sat. night. There can't be that much traffic out there.
I cleared history, rebooted, refreshed, deleted cookies, ran spybot, etc. etc. but still the same speed.
I feel like I am taking crazy pills. Is it just me?

no, you're not crazy. My DSL's been acting sluggish for the last couple of weeks.

But I find things improve if I turn it off once in a while. If you're using Internet Explorer, I would also suggest lowering the amount of disk space used for temporary files. (go to Tools/Internet Options/General and then click on "Settings" in the Temporary Internet Files box. Mine used to be set at something like 198 MB which is WAY more than you need to save. I put it down to 2 MB and that picked up the pace considerably. If you're spending a lot of time online in forums like this one, clicking on page after page after page, your computer's saving them and flipping through them all each time you click. (or so I've heard. I'm technically challenged.)

I assume you noticed the speed slowdown on T-Online right? I noticed the same thing last week when I was still using T-Online. I am now connected with Freenet, and its super fast.

I've got MNet but from what I understand, they use Telekom's infrastructure. Last week was the worst--I counted a five second delay on clicks--but it's better this week.

Still slow. I guess that it is T-online this weekend or something. I just burned a bunch of music and cleared out the computer's memory so that is not it either. Guess my weekend of mp3's from easynews.com is over.
Speed: 100.0Mbps Actual downloading speed: 4.21Kbps Ratio of 10,000:4.21

I'm on T-Online and haven't noticed any slowdown.
I had to reboot my modem this morning because it had dropped the connection, but that's the only trouble I've had recently.

Mine's fine too. I occasionally get "website not found" errors. This has only started happening recently. But when I press reload it works ok. Speedwise - no change.

There are certain ISP's in the States and back in Blighty which penalise you if you do a massive download. You mentioned the "Grey Album". I've no idea what this is or how big it is. But if it's a big download then maybe you went over the limit and Deutsche Telekom is put you on restricted, or something. I've not heard of Telekom doing this before, but it's something to think about.

Incidently, oops, this might be a new thread, Bob - feel free to split, did you know that you can get your Deutsche Telekom phone bills in English? It's through a sub-division of Deutsche Telekom called TKSSnap.

Never heard of DT restricting a connection.
I've downloaded 100s of Megabytes at a time and never had any problems.

DT don't restrict. Either you have a PC problem, or your local DSL circuit is becoming saturated (many are, given the current uptake of DSL services - you share datapaths with all your neighbours on the same exchange circuit, so if you all surf together, you start to slow down) or your ISP is suffering from bottlenecks.

DT had massive phone and DSL problems last week following a fire in an exchange in east Munich. Many numbers beginning with 4 and 9 (Trudering/East Munich) were affected - most lost all services from 18:00 to 06:00 on Wednesday night. These regions, while having their service restored are still on restricted datapaths while they rebuild the system...

YorkshireLad6

I have learned some things:
T-online inquiry line. 0800-330-1000
T-online service and all things technical from their side of things line. 0800-330-2000
T-online PC trouble shooting problems on your side of things line. 0180-533-8801
Since it can't possibly be the office that you are currently calling's problem, they will always refer you to the other number right away after you describe a problem that could be either one. Oh, and forget calling during the lunch pause.

The man told me that since the 'storm' I should turn off my modem for 10 minutes. I didn't know exactly which storm he reffered to, but that was the one thing I didn't think of. At least I think he told me to do that. I was guessing since he nor anyone is his office spoke nary a word of English and I didn't quite get his meaning. So that's what I did.

Now it all works properly.

-hitting the ground running. profundo

Not quite.

0800-330-1000 is the Telekom customer line for general information or ordering/changing a current Telekom service. Nothing to do with T-Online

0800-330-2000 is the fault report lime for Telekom private customers. Also nothing to do with T-Online

Both these numbers are free to dial

0180-533-8801 is the T-online technical support desk, and costs money (12cents/minute) and is for technical/PC/configuration problems with T-online only.

You can actually check your DSL speed using the "Tests and Tools" available at www.dslreports.com, or in Germany(a better guide as you are not suffering from transatlantic bottlenecks) at http://www.speedmeter.nl/speedmeter.de/tes...tcontroller.asp?

An upload test should be 70-80Kbyte/second, download about 15-20Kb/second - certainly not what most 768Kbaud DSL lines are theoretically capable of but realistic given the many other factor that affect the actual speed.

Good luck

YorkshireLad6