Dealing with tax consultants in Germany

I am new to this site and looking for some kind of suggestions for my problem...

I paid lot of money to one gentleman named 'Roland Speilhofen' in muenchen for filing income tax refunds. Now due to some reason I left germany and this is the 7 month running , there is no news of my tax-refund. He was not responding to my emails so finally when I called him up he replied me that I paid him only to file for tax consulting as I could not do it because I don't know german language (these words are exatly what he told me). The second step would be to file a case against german tax authorities which will cost more money.

I felt that I have lost money as I do not have any proof of any communication with him.

I don't know much of german tax consulting so I am pasting one of his reply here. Is it a normal process or Any help ???

One of his mails:

Ah, no. I have two different tax consultants here - one for my American taxes, one for German taxes. Each one has completed the tax forms for me, made a copy for me, addressed and stamped the envelopes, put little stickies saying 'sign here' where I'm supposed sign and gave me detailed instructions ('look this over, sign here and put in this envelope and mail - keep copy for your records')

Sounds like an idiot.

From what you write and quote in your post, it sounds like the Finanzamt is still processing your tax filing. In this case, there is rather little your adviser can do anyway (apart from calling them up and telling them to work more quickly, which is unlikely to help). It is not unusual for tax filings to take some time (depending on what exactly is in the filing, who is looking at it, the time of the year you file it, etc.), so you could simply wait a little more.

Does that mean you do not have a copy of your filed documents either?
That would prove that he has done his work (i.e. has actually made the filing).

I do agree that the guy is rude, and it seems strange that he wants more money for following up on your filing, but as long as he has actually made the filing (and has done everything properly), you haven't "lost" anything.

The guy is doing his job just as he should. According to that email you quote above, mstullle (which is of course proof of communication!), he filed your taxes for you. That is in fact the end of the transaction. 7 months is not an unusual amount of time to wait.

If you want him to follow up on the filing, then yes, you have to pay him more, as that is another transaction.

Finanzamt took less than 2 months to do mine. Didn't you have to sign the documents? Didn't you see the documents before he filed?

You should have a copy of the filed tax form. Check that the bank details on it are your own.
7 months is way too long to wait for an answer from the tax office. It's usually more like 6 weeks. Seems fishy to me.