Better phone my mother and ensure she forwards the card...
Parents around the UK beware!
Sky have today started the process to begin their subscription card exchange. New cards will start arriving at UK host addresses in the next few weeks. Sky subscribers will get an on-screen warning message on their system a few days before the card arrives (at its' registered UK address) and about 2 weeks to change it over once it has arrived, so there is time to get it shipped over from Blighty. The changeover is pretty straightforward - old card out, new card in. You can only replace an old card with a new card that has been specifically designated to replace it - you can't use any old new card. If you have multiple Sky systems then you need to be careful that the cards are correctly replaced - the carrier on which the new card is mounted should indicate the nine digit number of the old card it is replacing. Once inserted the new card is paired (tied) the the system and the old card is no longer valid. It'll take 2-3 months to complete the changeover (9 million cards to change!) so don't hassle Sky or your provider unless you've been receiving the warning message for a while, and in any case avoid calling Sky from outside UK unless you are looking for a quick and unexpected termination of your subscription.
The new cards are white - see below (the old ones are blue). It's unlikely that free-to-view cards (originally offered by the BBC) will be exchanged - they are essentially no longer necessary and were never supplied directly by Sky in the first place. "Freesat from Sky" cards WILL probably exchanged but for a fee. This is the subject of speculation at the moment.
Sky are contractually obliged to replace the cards every five years and intended originally to swap out early last year, but had to postpone because of technical issues. The new card series will also likely prevent or at least inhibit the rapidly emerging card-sharing "hack" where a single internet-enabled card reader with authorised card allows multiple distributed (modified) Digibox receivers with internet connections themselves to be serviced from a single subscription.
Subscribers to none-Sky services such as standalone Setanta, adult or international channels will get their cards from their own providers at a later date. Viewers who use these services as part of a regular Sky subscription will get their card (including the additional services) from Sky as part of the normal changeover.
None of the above any information has any relevance to viewers of "free-to-air" services which they currently watch such as BBC, ITV, Channel 4 or Five or "Freeview" services. None of these services are encrypted or have any need for a card or support from Sky.
You can get further information on the card swap and the procedures that will be used by switching your Sky system to channel 999 and pressing the red button (this is the most up-to-date information) or on
Skyviewinghelp
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