Advice on phone hardware and features
captious
04.Nov.2008 14:47 hrs
I need to buy a cordless phone, but I'm not sure what to look for when choosing a model. Can anyone advise me?
I have Kabel Deutschland phone service, which I believe is VOIP. Does that affect which type of phone I can use? Also, I often use speakerphone, so it's important to me that a phone has speakerphone, and that the clarity is very good. Also, I'd like to be able to connect a headset to the phone then clip it to my pocket or pants. Does anyone know what these features are called in German?
Finally, my Kabel Deutschland package comes with two distinct phone numbers/lines. However, as far as I know all phones have to be connected directly to the modem in the living room. If I want a phone in the bedroom, then I suppose I'll need one of those extension packets that have extra phones that don't need to be connected to the phone line, but only plugged in to a power outlet. Is this right? Or is there some way to connect a phone in another room? Will I need two different phone sets if I want to be able to talk on different lines at the same time? Or can I somehow do this with the two handsets of a single extension set?
Thanks for any info/advice. I've only ever had a regular landline in the U.S./Canada before, and this stuff is hard to research online with my primitive knowledge of journal.
minga
04.Nov.2008 15:04 hrs
Normally the VOIP signalling will be handled by the modem provided by Kabel Deutschland so that you can buy any normal analog phone (DECT) and plug it to the modem. As for a good DECT phone model, I can recommend Panasonic KX-TG 8222 (Duo Set, one will be connected to the modem and other to a power socket and will act as a extension).
I have no clue on how to use multiple numbers over a VoIP line. Someone else will certainly provide information on that.
EDIT - In the
English page of KD, they say the installation will be done for free.
Krieg
04.Nov.2008 15:21 hrs
I have KD as well. You need a normal analog phone. Your line is VOIP but the modem handles everything. If you want to use the 2 lines at the same time you will need 2 phones and connect both phones to the modem. If you want to have the second phone in a different room you can use the existing wiring of your flat/house, get one telephone cable and plug it to the modem and to the closest telephone socket and then plug the other phone to any socket in the room you want.
YorkshireLad6
04.Nov.2008 15:25 hrs
Seems to me you want a standard cordless phone, possibly with multiple handsets and maybe an answering machine. Many include hands-free (speaker phone). The VoIP bit is not relevant, although you (probably) have this service, you will also have been given an adapter so you can plug in a standard analogue telephone.
Siemens have a comprehensive range called "Gigaset" and identical models are sold all over the world. This has the advantage that you can review the offering on their English website, decide on your model then buy it in a German store or internet site. Don't be tempted to buy off an English website as are there are minor technical and cabling differences between models sold in different countries that mean a foreign-bought device may not work here. I'd suggest the
Siemens Gigaset A265 Trio (3 handsets) or Duo (2 handsets) would suit your needs perfectly. The A260 variants are the same without the answering machine. A further advantage of the Siemens range is that most models have user guides in English you can download from the internet.
Krieg
04.Nov.2008 15:32 hrs
I think the OP wants to user the 2 lines at the same time. Those Gigaset Duo/Trio are just multiple handsets for the same line or can they handle multiple lines?
YorkshireLad6
04.Nov.2008 15:42 hrs
The Gigasets are standard analogue (single line) phones. The OP certainly has 2 lines (numbers) available, but from her description I assume she simply wants an extension to an existing number in the second room, and that without wires if possible. The other line/number could be used for another device - a fax for example
captious
04.Nov.2008 16:17 hrs
I have KD as well. If you want to have the second phone in a different room you can use the existing wiring of your flat/house, get one telephone cable and plug it to the modem and to the closest telephone socket and then plug the other phone to any socket in the room you want.
Really, all I need is a normal telephone cord? Then I can just the plug the modem into the wall socket and it the signal will magically be transported to the phone socket in the bedroom? That's great, but I'm surprised. I guess I always thought that the wall socket signal was out only, not in too?
captious
04.Nov.2008 16:22 hrs
I do want to be able to use both phone lines simultaneously, since my husband often makes long calls for work and I'd like to be able to make a call without waiting for him to get off the phone. So to do that it looks like I need two distinct phones. Is there no way to get a phone that can handle two lines? In the states I've seen two-line phones often.
If Krieg is correct then I don't need any extension units, just two (or maybe one multi-line?) normal analog / DECT phones.
Thanks for the model / brand suggestions. I'll go look those up.
captious
04.Nov.2008 16:30 hrs
I'd suggest the
Siemens Gigaset A265 Trio (3 handsets) or Duo (2 handsets) would suit your needs perfectly. The A260 variants are the same without the answering machine. A further advantage of the Siemens range is that most models have user guides in English you can download from the internet.
YorkshireLad, have you used the speakerphone on this model? Is the sound quality good, particularly for listeners? Also, I looked at the specifications but I can't tell if the ringer volume and voice volume are adjustable. Do you know how many different volume levels are available for each? I'd want minimum three adjustable levels on any phone I buy. Finally, do they have a headset input? I don't see anything about this in the technical details.
Thanks!
captious
captious
04.Nov.2008 17:21 hrs
I've been looking at the features available on the Panasonic phones, and I have a (long!) set of features I'd like:
the base unit can support multiple handsets
headset jack
at least 3 levels of handset volume (and speakerphone volume)
at least 4 ringer volumes
pager, to locate the phone if it's lost
redial button, preferably with a memory of the last n numbers
automatic memory dial, i.e. it will remember a few commonly used numbers and I can set up shortcuts for them
flash button, or whatever the equivalent is to access call waiting in Germany
caller ID compatible, and preferably caller ID would work with call waiting as well, so that I can see who's calling before interrupting my call
optional but cool: ringerID, that uses a different ring depending on who is calling
The only problem is I can't figure out the equivalent between the phones listed on the English website and the phones listed on the German website. The model numbers don't correspond, and I can't figure out which phones have all the features I want.
YorkshireLad6
04.Nov.2008 17:23 hrs
I'm not aware of any phones which will work on 2 lines. Better to get a simple corded phone for your husbands long calls and a cordless phone as the "family" phone and attach them to each line. I'm not that familiar with the A265, but I know the volume control is variable and there is no headset connection. Some of the higher end models such as the SL565 and SL785 offer bluetooth headset support
YorkshireLad6
04.Nov.2008 17:24 hrs
With the exception of the headset jack I would say ALL the features you list are pretty much standard on ALL cordless phones...
captious
04.Nov.2008 17:43 hrs
That's good to know. I was worried because they didn't list adjustable ringer volume on the list of features, so I wasn't sure if the phone you recommended had it or not.
maekelborger
04.Nov.2008 21:56 hrs
Can also recommend the Panasonic KX-TG range - very happy with ours. The Siemens Gigaset C-series (380, 385, 470, etc.) seem to all have 2.5mm headphone jacks for a corded headset, and are reasonably good value for money - one of these will probably be our next phone.
As for wanting to call on both lines - just buy two cheapish cordless phones - one basic one and one with headset jack etc. A good basic DECT will only cost around 25€ and a well-featured one only around 50€.
yesterday
05.Nov.2008 12:30 hrs
I would neve buy a siemens phone again - why?
I went down to Konrad ( in Tal ) and bought s siemens Gigaset number ( i cannot remember ).
The outside of the box was in German and English, the CD manual was in at least 10 languages ( including English ).
I tried to set it up in English, first by just pushing buttons! and then by reading the CD manual.
I finally got it to the state where all the menus, where in English, but I could not change the answereing machine into English, according to the CD manual, I then went to the Internet and tried the procedure there - it did not work.
So finally I sent an email to customer support, asking them how to put the answering machine into English, they replied saying that it was not possible with the unit I had got.
After a day or two, I went back to the website and they had updated their online manual, now saying that it was not possible to change the answering machines language.
I then contacted, Siemens again, asking them if it was possible to swap the unit, I had, with 1 from England ( I can cope with changing the cables !). Answer NO
I asked can I swap it for another model that does support the features I wanted ( listed on the box of the unit I bought ) but really working -- Answer NO
I asked for my money back. Answer NO, it not considered to be a big enough fault.
I J U S T L O V E C U S T O M E R S E R V I C E I N G E R M A N Y
So in the end ( not to be bitter ) I hope during this recession, all those help people at siemens will be losing their jobs!
and I will not be buying any siemens products in future without a very good resaon.
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