Configuring Alice DSL Internet and router

52 posts in this topic

Posted

So I have a Siemens ADSL SL2-141-I from Alice. Things have been working fine. Only problem is that with this Siemens modem I cannot seem to run both a wireless connection and a direct Ethernet connection. Apparently it is an either/or situation. Well the only way around that would be to get an external wireless adapter for my PC. So essentially I have my laptops and PC all running wireless. (Direct connection to the modem with my PC, would not allow me wireless with my notebook) So I finally got tired of this situation, and went out an bought a SITECOM WL-160. Their instructions are simple enough, but alas, I cannot connect to the internet following their instructions. So, given that I just thought to ask in here for assistance. My first question would be, is there an actual way to run both wireless and LAN connections from this Siemens ADSL SL2-141-I? If not, well then does anyone have any experience with a personal bought router using Alice as an ISP?

Thanks in advanced.

Chris

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*Update*

Figured it out, no need to follow up on this post. Turns out the modem I have does support LAN and WLAN. It must have just been temperamental that day.

Cheers

Chris

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Posted

OK gang...this is my first post and I am confident Toytown Germany can help. I live in Italy and recently traded in my ALICE D-Link 302T modem for their latest ADSL2+ however, I am having a problem establishing an "internet connection" with my notebook. The configuration is such that I have my desktop connected to the modem/wi-fi router via ethernet AND I am trying to get my notebook connected via a wireless connection. I can connect my desktop PC via ethernet with no issues. But the notebook only connects me to the access point and no further. My PCI adapter is a Linksys WPC54GS. The linksys status window for the PCI adapter tells me that I am connected to the access point but the Internet cannot be found. I feel like I am so close and it is something really simple but I am getting my butt kicked trying to find it. Oh yes, I am running XP SP2 on a Dell dimension 4300 (dinosaur)

I am not sure how much in detail I should go in this forum so I do apologize up front if this is overkill. Here is what I have done thus far on the notebook:

1) reset my notebook's wireless connection to DHCP "enabled"...didn't work

2) reconfigured the TCP/IP settings to "obtain the IP address and DNS Server automatically"...didn't work

3) reconfigured the TCP/IP settings to specific IP and DNS server addresses (mainly 192.168.1.1 and several other ones that were listed under my IPCONFIG listing)...didn't work

4) I went ahead and installed the ALICE software on my notebook thinking that I needed to create a connection that requires the Alice username/password prompt...didn't work

5) I have gone to the modem/wi-fi router's set-up page but ALICE doesn't really allow for users to make config changes to their products...

So yes, I am spent...just about ready to pound a 6 pack of Rochefort #10, smoke a cigar and use the modem as a frisbee for my dog. Below you will find details from the latest IPCONFIG/all on my notebook. In addition, I PING'ed some places but no real response. The issue must reside in the modem/wi-fi router... Any and all help is much appreciated!

Host Name . . . . . . . . . . . . : FUHRMAN

Primary Dns Suffix . . . . . . . :

Node Type . . . . . . . . . . . . : Unknown

IP Routing Enabled. . . . . . . . : No

WINS Proxy Enabled. . . . . . . . : No

DNS Suffix Search List. . . . . . : homenet.telecomitalia.it

Ethernet adapter Local Area Connection:

Media State . . . . . . . . . . . : Media disconnected

Description . . . . . . . . . . . : Intel® PRO/100 VE Network Connection

Physical Address. . . . . . . . . : 00-E0-B8-4F-06-9A

Ethernet adapter Wireless Network Connection 5:

Connection-specific DNS Suffix . : homenet.telecomitalia.it

Description . . . . . . . . . . . : Wireless-G Notebook Adapter with SpeedBooster

Physical Address. . . . . . . . . : 00-13-10-91-24-32

Dhcp Enabled. . . . . . . . . . . : Yes

Autoconfiguration Enabled . . . . : Yes

IP Address. . . . . . . . . . . . : 192.168.1.134

Subnet Mask . . . . . . . . . . . : 255.255.255.0

Default Gateway . . . . . . . . . : 192.168.1.1

DHCP Server . . . . . . . . . . . : 192.168.1.1

DNS Servers . . . . . . . . . . . : 192.168.1.1

Lease Obtained. . . . . . . . . . : Wednesday, October 31, 2007 3:28:36PM

Lease Expires . . . . . . . . . . : Wednesday, October 31, 2007 8:55:16PM

~~~~~~~~~~~~~~~~~~~~~~~~

Pinging 216.109.112.135 with 32 bytes of data:

Reply from 192.168.1.1: Destination host unreachable.

Reply from 192.168.1.1: Destination host unreachable.

Reply from 192.168.1.1: Destination host unreachable.

Reply from 192.168.1.1: Destination host unreachable.

Ping statistics for 216.109.112.135:

Packets: Sent = 4, Received = 4, Lost = 0 (0% loss),

Approximate round trip times in milli-seconds:

Minimum = 0ms, Maximum = 0ms, Average = 0ms

C:\Documents and Settings\Tim>ping yahoo.com

Ping request could not find host yahoo.com. Please check the name and try again.

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Posted

I cannot seem to run both a wireless connection and a direct Ethernet connection

We had this problem earlier this week. I am not sure which brand of WiFi router you are using, but I am assuming it came with an installation CD? We played around with various settings for ages before realising that Alice and Hansanet are somehow related, and by choosing Hansanet from the drop down list of configuration options, the Internet mysteriously worked.

Hope you get it sorted.

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Posted

Hi All,

I'm getting myself very confused by german technology and need some help!

I've currently got an Alice connection which came with a Sphiron IAD box. The box is a 4 port ethernet router, plus DSL modem and has connections for telephone and ISDN phone. This box only seems to work when the alice cd has been installed and it configures a miniport network connection on the pc (you can't dial-in to the box itself).

I've been having loads of problems with this box, especially under Vista. For some reason, an internet connection through the box won't allow access to www.microsoft.com. All very strange, since the website is ok from the same computer connected at starbucks. also got a WinXP machine off the alice box which works fully. Before you ask why I want to connect to microsoft, it's for the updates.

Anyway, I'm looking at ditching the Alice box and just using a bog standard DSL router/modem (netgear or something like that). Does anyone know if this will work? My main concern is the telephone connection. At the moment the telephone is connected through the alice box and required a passcode to activate the line. I'm worried that Alice are actually doing a VOIP on my telephone connection.

Anyone any ideas how these alice boxes work?

cheers,

Mat.

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Posted

Does anyone happen to know what the news servers for Alice are. Id like to use Usenet on it but dont know if they have one. news.alice.de didnt work anyway which would be the obvious.

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Posted

I'm having a similar problem to Mat.

Using the disk provided and the ethernet connection I'm straight through and able to make this post. I've getting a very good pace out of the line as well, a bit over 10 rather than the max 16 but I'm happy with that.

Nothing I try is allowing me to get through to the router to configure it. When I type in the ip address it seems to be going off to the internet rather than picking up the router. How do I get it to talk to the router and bring up the config screen?

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Posted

Got it.

On the underside of the box is the SSID and WEP Key that are needed to get you in. A little piece of information missing from the Short Instructions they give you.

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Posted

Hi,

If you want to use Alice Internet without installing the software they gave you then you just need to setup PPPoE (Point-To-Point Networking) as Alice internet requires you to enter a user name and password to connect to the internet. You could do this with any router. If you wanted to connect using a fixed cable and have wireless then you would just need to buy a small hub or a wireless box with an extra fixed ethernet cable. The kit that comes with Alice internet seems to do the job ok for me.

Stuart

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Posted

This may not have anything to do with our service provider (Alice), but it's worth a try:

Has anyone else had trouble connecting to their wireless internet via their "WAN miniport"? I haven't been get online without a cable for months now, even though my signal is apparently "excellent". Any suggestions on how to fix this would be gratefully received.

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Posted

I'm having the same problems. I can't seem to get the siemens box to work with my pppoe username and password. Also...I don't really have a password, apparently I can put in any password when prompted...but when I try to set up the router box either blank or with any password, I can't connect.

Anyone else having the same problems? Perhaps purchasing a new router would help. I'm currently using Alice DSL Fun Flat 16MBit.

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Posted

Hello,

After waiting for over 5 weeks to get the Alice phone-internet connection installed at home, I got the technician to come to my house and "connect" my line last wednesday. My phone works fine but I still have not been able to connect to the internet. I have read the postings dealing with Alice in this forum but still have not found an answer.

I am trying to connect a Windows Vista laptop to the internet through a Sphairon Turbolink IAD modem (supplied by Alice). First I tried with the Alice CD but got nowhere. After calling their tech service, I tried setting up a network connection directly, but I get the following error message: "Error 815: The broadband network connection could not be established on your computer as the remote server is not responding. This could be caused by an invalid value for the 'Service Name' field for this connection. Please contact your ISP and inquire about the correct value for this field and update it in the Connection Properties." On my modem, the power, DSL and phone LEDs are lighted, but not the Ethernet 1 light.

I tried with an older laptop running Win2000. Both with the supplied Alice CD and also setting a network connection manually. This time the error was 678, which I think it is the same as 815 but for Win2000. The only difference I noticed was that when connecting the older laptop the Ethernet 1 LED lights on.

Has anyone experienced the same problem and can advise me how to solve it. Calling Alice tech help doesn't work for me as I do not speak German and it is next to impossible to find an operator who is willing to speak in English.

Any help is welcomed and much appreciated.

Cheers,

Daniel

Topics merged by admin

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Posted

Got it.

On the underside of the box is the SSID and WEP Key that are needed to get you in. A little piece of information missing from the Short Instructions they give you.

I have just got the Siemens SL2-141-1 and I have tried this and I get stuck at the next stage, as it asks for a Username & Password. I have tried all the options I can think of including 'admin' as per the Siemans English setup manual.

Any other suggestions welcome, Thanks

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Posted

Hi all.

I know this thread hasnt been looked at in a while but Im hoping someone can help me here. I am having a problem with my Alice wireless internet connection. I am using the Siemens SL2-141-I WLAN router but althought I can use the internet via a LAN connection the wireless part is giving me a problem. I have read nearly everything in english and german about this issue but I still have the same problem. The problem I have is that I cant communicate with the router when I enter the web address http://192.168.1.1/. All it keeps saying is that the website cant be found. My head is melted at this stage trying everything (although it could probably be something simple that Im overlooking). Anyway if anybody can help me then Id appreciate it very much.

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Posted

Hi I have just got Alice fun flat DSL. Am not able to connect to the internet although the wireless rounter SL2-141-I is connected and shows status as connected to the internet. I even called Alice customer care and they inform me that there is no problem at their end, and that I show as being connected to the internet. It has taken 10-15 calls to get through to them (as I don't understand German) their techni calls and tries to check the IP, DNS etc but end result still not able to connect to internet.

I have Windows XP.

Has anyone else faced such a problem, can someone please help.

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Posted

I solved this problem by buying a new router from conrad. Those siemens routers are absolute crap. It's not worth your time

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Posted

All of you. I had the same issues that you and others have described. Replaced the siemens with a Belkin and everything was fine from then on in

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Posted

bhatiaanug - Check that your network connection is open - then restart your modem. As stupid as it sounds, I've fixed 3 PC's with the same problem as yours just by doing this.

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Posted

Hi all, this is my first post in Toytown germany. Firstly, i would like to thank the guys/gals who thought and implemented the idea of an English speaking website about Germany; it has done a lot of help for me so far; i am sure others are also of the same opinion.

I am (just) another guy who is completely beaten up by the 'Alice DSL technology'! I have read almost all the postings/replies regarding Alice DSL connectivity problem, but couldnt find the one specifc to mine, thats why this post. I got my Alice Fun Max Flat activated yesterday. Connected the Siemens ADSL SL2-141-I box and started configuring the notebooks. We are 3 colleagues staying together, so i have to setup the connection in each of our notebook.

I started with the first one, which is not having a WLAN, and tried to setup the connection manually without using the Alice CD. Since it didnt work, i used the CD and started configuring the connection as per the SW. Since my German is no better than my Kryptonese (lol.) i couldnt understand what i was reading, but I beleive I did the things logically right, kept pressing 'Weiter' and finally got the connection running. So far so good.

Now started with the other laptops, both having WLAN. Again another try without using the CD. Obviously it failed and i am forced to use the CD again. The connection is setup and, surprise !!!... whatever address i type in the URL field of the browser, i end up in the Alice Lounge! There i see an option to configure the Email and stuff. I just pressed a button sounded like "ignore the offers" and went to login page and i am stuck there until now. I tried all the username and password i received from Alice, but none is letting me in. I tried using both the laptops to connect via WLAN and then desperately using the LAN cable. Either way, i end up in Alice lounge and no further from ther. Still my first laptop is working and i am able to browse the net using that. I got that laptop from one of my German colleagues and its basically a German laptop. The other two are English laptops. I dont think thats a problem since i am able to access Alice Lounge.

I misinterpretted the phrase 'Frei Wählbar' (meaning 'elective password') given in the Alice letter for the real internet password <_< and entered it using the German laptop's keyboard . So i changed the KBD layout in the English laptops and tried entering 'Frei Wählbar' in Alice login but it didnt work. I use my phone number as the 'Benutzername'. Is there any modifications need to be done to the User name? And can someone pls point out if I need to configure something in the Alice lounge? Anyway, i still wonder why the Alice lounge didnt open up when I configured the connection successfully in the first laptop.

Sorry for the long post, but i wanted to make sure that i have included almost all the info needed to suggest a solution. I want to try out some of the tips given by the members in this forum, but can't do since i am in my office now (Yup, no other work today! :) ). Just raring to go home and try new things to make that Alice crap working... Thanks in advance for the help.

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Posted

Hi Comskian,

My initial Alice experience was so traumatic that most of it is buried deep in my sub-conscience, so I can’t really give you a detailed answer. I can say that I just kept trying and repeating the steps and I was encouraged that I got different results almost every time I repeated the same steps. So I just blindly repeated most of them until I got in.

Your paperwork gives you a set of passwords and whatnot that you’re familiar with, but they also require you to go into the Alice lounge and register (choose) your email address and whatnot. After you do that, you use your newly chosen email address and password to login.

When I finally got in, I tried to use my own wireless router, which Alice rejected as “not theirs” (other people have apparently had better luck with that, perhaps because they purchased in Germany rather than US). I had Alice send me their router, but the wireless signal doesn’t go much further than the cable, so I ended up buying a long ass cable to go with it.

My connection was painfully slow as well. Although I chose them over Telekom (16,000 vs. 6,000) I was only getting about a 5,700 connection. I called and complained about this and they were able to change some settings to boost it. They warned me that I would lose stability but it hasn’t been too much of an issue. I think I’m around 9,000 now; I can’t remember 9,000 what, maybe kbits or whatever.

Good luck, things aren’t so bad once you get configured.

Dan

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Posted

Hi, Alice is a nightmare to set up and with so little instructions. When you get to the Alice Lounge you will be pleased to know you are nearly there. turn your modem off and on wait a few minutes then try and get google or something instead. This has worked - as stupid as it sounds. For some reason when you configure new machines onto the network it doesn't really accept them at first so you need to reset. I'll be interested to know if it doesn't work for you.

Good luck.

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Posted

Well, i think Dotty got it right... It seems weird for me also, i came back from office in the evening, switched the router and laptops on for another session of 'war', but there it is - without configuring anything at all, it is connected to the internet and running! No more Alice F***ing Lounge (can resist myself from swearing aloud since it got me mad for the last 24 hrs, defying my logics) is opening up!!

To summarise, my problem was that my laptops with WLAN was not connecting to the internet via alice router for no reason, and now all are working fine, for no reason :) (maybe after the restart of the modem and machines)... Now i have the internet connection shared between two WLAN notebooks and 1 LAN notebook. Anyway, i am a lot relieved now and hope that everything is going to work fine hereafterwards. Thanks for all for the advices/tips and sharing ur experiences. Hoping to stick around these wonderful forums and receive/give away advices... B)

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Posted

hi everyone,

i read all the stuff on the page, only Timmeh's solution (buying a different router) i havent yet tried. i cannot even get to the router configuration page (the document contains no date), let alone dealing with password problems. i really need to get my wireless working as soon as possible. maybe it'll make it all a lot easier to buy a new router, but i do need to make sure i can make it work without CD installation as one of the laptops in the household has no CD driver - and we dont know anyone in possession of one.

any ideas? shall i just proceed to the new router phase?

thanks, b

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Posted

right, i did buy a Fritz!Box and all the problems solved. obviously, Siemens gear provided by Alice is a joke. anyone having the same problem (not having the WLAN work with Alice), just buy a second hand €20 router. seriously, it's not worth the nerves.

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Posted

After a day of bashing my head against the wall trying to get my alice internet connection sorted, I finally found the solution. Thought I should share...

Symptoms:

No websites would load in the browser even though all settings appeared to be properly configured. At times, i could get through to the Alice lounge but nowhere else.

Skype still functions.

Solution:

Manually set the address of Alice's DNS servers - 212.216.212.112 and 212.216.172.62

This got everything working fine. I guess alice's dns auto-discovery is about as good as their customer service. If anyone needs further guidance with this please drop me a line. Im using the Alice WIFI router and a mac but Im sure it cant be too hard to do this under windows.

d.

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